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7 Best High-Speed Internet Providers for Small Businesses of 2021


Discover the best and fastest high-speed internet providers for small business, so you enjoy fast upload and download speeds and stability.

Best High-Speed Internet Providers for Small Businesses

Researching and choosing an internet provider for your business might not be the most exciting part of starting a business, but it could very well be one of the most crucial details that you cannot afford to overlook. Whatever kind of business you own—be it a brick-and-mortar business or tech startup—you most likely rely on internet access to run it. 

Like everyone else, you probably understand firsthand how frustrating and distracting an unreliable internet connection can be. Even more so, it can mean suboptimal productivity for your employees or missed opportunities and sales. 

As a business owner, you want a ‘set it and forget it’ experience with your internet connection. In other words, you want a connection that works smoothly and seamlessly without acting up.  

But with so many providers out there all claiming to be the best and offering several services and packages, how do you choose the best one for your business? This is the question we’ll attempt to help you answer in this article. 

To make the process a bit easier for you, we’ve outlined the 7 best high-speed internet providers for small businesses in 2021. Let’s jump right in!

Best High-Speed Internet Providers for Small Business Owners

To choose the best internet service provider for your business, you first need to make sure that they are actually available in your area

You also need to consider how many employees you have, the bandwidth you need for activities like video conferencing, file sharing, or web browsing, as well as how many devices require an internet connection. 

If your company needs multiple internet solutions, you’ll want a provider that offers as many of those solutions as possible in a bundle. Whatever your needs may be, we’ll do our best in this article to help you choose the best high-speed internet provider for you.

1. Verizon

Best Overall High-Speed Business Internet Service Provider.

Verizon is the Best Overall High Speed Business Internet Service Provider

Verizon stands out from other business ISPs in several ways. With its uptime guarantee and lightning-fast fiber-optic speeds, Verizon deserves all the hype and attention it gets as the best overall high-speed small business internet service provider. Of course, these factors should be key considerations for business owners looking to expand the number of users in their network without making compromises in reliability. 

Verizon is also renowned for providing its business customers with superior customer service, unlike some other providers. 

Speed-wise, it’s hard to beat Verizon’s Fios (fiber) Gigabit Connection, which boasts breakneck download speeds of up to 940 Mbps and upload speeds of up to 880 Mbps. Such speeds allow interruption-free HD video conferences and VoIP calls, blazing web browsing, and fast upload times for massive files. 

Verizon also offers a DSL plan that maxes out at 15 Mbps. This might not seem as impressive, given that it costs $65 a month, but it just might be enough for you. 

Verizon offers a 99.99% uptime guarantee on Fios, and this is one of the reasons it is our top recommendation for small businesses. This means that it promises to keep downtime under four and a half minutes per month, making its slightly more expensive plans worth the extra cost. 

For their DSL plans, Verizon has a 99.95% uptime guarantee, which is still impressive for high-speed internet plans as it means downtime is limited to just 22 minutes per month. 

Pricing

Verizon Internet Pricing Plan

As you might have figured out by now, Verizon’s Fios plans are exceptional, but the DSL plans are also worth some consideration. 

Delivered via fiber-optic cables, there are three Fios plans. For the sake of simplicity, the following plans assume a 2-year agreement inclusive of taxes, fees, and equipment charges.

  • Fios 100M starts at $69 per month and offers download speeds of 100 Mbps and maximum upload speeds of 100 Mbps. 
  • Fios 300M starts at $129 per month and offers download speeds of 300 Mbps and maximum upload speeds of 300 Mbps. 
  • Fios Gigabit Connection starts at $249 per month and offers download speeds of 940 Mbps and maximum upload speeds of 880 Mbps. 

There are also four DSL plans. For the sake of simplicity, the following plans assume a 2-year agreement with auto-renewal, inclusive of taxes, fees, and equipment charges.

  • The Business Internet 3 Mbps plan starts at $47.99 per month in the first year and $52.99 per month subsequently. It offers maximum download speeds of 3 Mbps and maximum download speeds of 768 Kbps. 
  • The Business Internet 5 Mbps plan starts at $64.99 per month in the first year and $69.99 per month subsequently. It offers maximum download speeds of 5 Mbps and maximum download speeds of 768 Kbps. 
  • The Business Internet 7 Mbps plan starts at $64.99 per month. It offers maximum download speeds of 7 Mbps and maximum download speeds of 768 Kbps. 
  • The Business Internet 10+ plan starts at $64.99 per month. It offers maximum download speeds of 15 Mbps and maximum download speeds of 1 Mbps. 

Pros

  • 99.99% uptime guarantee on fiber connections
  • Superior customer service
  • Ultra-fast download and upload speeds

Cons

  • Unimpressive DSL plans
  • Latency issues
  • Limited availability

2. AT&T

Best Internet Service Provider for Small and New Businesses.

AT&T is the Best Internet Service Provider for Small and New Businesses

AT&T is a Fortune 500 company and global telecommunications firm that dates back to the days of Alexander Graham Bell. The company is the largest communications firm in the world by revenue and provides television, phone, and internet services the world over. 

As a business internet service provider, AT&T offers internet plans that have a lot to like. But it isn’t perfect for every business. It offers basic plans that are impressive and competitively priced for small businesses but its high-speed plans are pricey. It also has a small fiber internet footprint, which means availability could be an issue. 

Small and new businesses with minimal internet needs and only a few connected devices can get away with internet speeds of between 25 to 50 Mbps. This allows you to download large files comfortably and provide Wi-Fi to your employees and customers. Speeds of 50 Mbps also allow you to stream videos without interruptions and hold video conferences

But beyond these basics, you’ll need higher speeds (for example, if you run a high-functioning SaaS company or cloud computing service, or need to connect many users and devices). 

In such cases, AT&T may not be the best option for you because of its expensive premium plans. 

On the brighter side, AT&T business internet comes with a 99.95% uptime guarantee. This means that the company promises to keep downtime to a maximum of about 22 minutes per month. 

This downtime does not include scheduled maintenance and unavoidable events (such as natural disasters and the like). Outside of those situations, AT&T offers you one day’s credit of your monthly service fee for any downtimes beyond 0.05% of the month.

Pricing

With speeds of up to 1 Gbps, AT&T offers some of the fastest speeds available today. Their fiber plans include symmetrical upload and download speeds, which means there’ll be less latency during VoIP and video conferencing. 

AT&T Business Fiber Plan

Seven pricing plans are offered for AT&T fiber:

  • The Business Fiber 25 plan starts at $60 per month and offers download speeds of 25 Mbps and maximum upload speeds of 5 Mbps.
  • The Business Fiber 50 plan starts at $85 per month and offers download speeds of 50 Mbps and maximum upload speeds of 10 Mbps.
  • The Business Fiber 100 plan starts at $115 per month and offers download speeds of 100 Mbps and maximum upload speeds of 20 Mbps.
  • The Business Fiber 200 plan starts at $250 per month and offers download speeds of 200 Mbps and maximum upload speeds of 40 Mbps.
  • The Business Fiber 300 plan starts at $180 per month and offers download speeds of 300 Mbps and maximum upload speeds of 75 Mbps.
  • The Business Fiber 500 plan starts at $300 per month and offers download speeds of 500 Mbps and maximum upload speeds of 100 Mbps.
  • The Business Fiber 1,000 plan starts at $500 per month and offers download speeds of 1 Gbps and maximum upload speeds of 200 Mbps.

Symmetrical connections are available for all plans.

Pros

  • Basic plans are good value
  • Unlimited cloud storage and data usage
  • Free support and internet security software

Cons

  • High-speed plans are expensive
  • Availability of fiber is limited

3. Viasat

Best Business Internet Service Provider for Rural Businesses.

Viasat is the Best Business Internet Service Provider for Rural Businesses

Formerly called Exede, Viasat is a major satellite internet provider that caters primarily to rural residents and businesses that need high-speed internet access. With the launch of its most advanced satellite systems to date in 2018, Viasat has rolled out newer, faster plans that offer businesses speeds that come close to the speeds of DSL and cable connections. 

Viasat offers a wide range of business internet speeds, with download speeds ranging from 35 Mbps to 100 Mbps. Although these don’t match the blazing speeds of fiber, they are the quickest satellite speeds available for businesses, especially in rural areas. 

Viasat claims that their technology minimizes latency by dramatically speeding up page-load times. But, as expected with satellite connections, you can surely expect slower, less-responsive connections than with DSL or cable. 

To keep speeds up for everyone, Viasat imposes soft data limits on all their data plans, including their unlimited plans. These soft limits mean that when you hit your data cap for a particular billing period, Viasat will, in their words, “prioritize your data behind other customers only during network congestion”. 

In other words, once you hit your data cap, you will still be able to use the internet, but you will experience slower speeds during periods of high congestion. So, if you keep hitting this soft limit, you should consider upgrading your plan or buying additional data. 

Pricing

Viasat offers two business plan categories: Unlimited and Metered Broadband

The Unlimited plans are the fastest plans on offer, boasting download speeds of between 35 and 100 Mbps, as well as upload speeds of up to 4 Mbps on all plans. These plans are ideal for heavy internet users who do a lot of file sharing, video streaming, and other such tasks. 

Viasat Unlimited business plans
Source : Ttelarus

The Unlimited plans are as follows: 

  • The Unlimited 35 plan starts at $175 per month and offers download speeds of 35 Mbps. It is capped at 75GB. 
  • The Unlimited 60 plan starts at $300 per month and offers download speeds of 60 Mbps. It is capped at 150GB. 
  • The Unlimited 100 plan starts at $500 per month and offers download speeds of 100 Mbps. It is capped at 200GB. 

Unfortunately, the Unlimited plans are not available everywhere. If this is the case for you, you can opt for one of the Metered Broadband plans. These plans are much cheaper than the Unlimited plans and are available almost everywhere. 

Viasat Metered Broadband plans
Source : Ttelarus

All the Metered Broadband plans offer maximum download and upload speeds of 35 and 4 Mbps respectively. The plans are as follows: 

  • The Metered Broadband 1GB plan starts at $50 per month for 1GB of data, plus additional data at $10 per GB. 
  • The Metered Broadband 10GB plan starts at $80 per month for 10GB of data, plus additional data at $10 per GB. 
  • The Metered Broadband 20GB plan starts at $100 per month for 20GB of data, plus additional data at $6 per GB. 
  • The Metered Broadband 50GB plan starts at $150 per month for 50GB of data, plus additional data at $3 per GB. 

Pros

  • Fastest satellite speeds available
  • Wide range of speeds and data limits on offer
  • No hard data caps 

Cons

  • The fastest and most data-rich plans are expensive
  • Speeds are throttled once data limits are reached
  • Data limits apply to both daytime and after-hours data

4. Ooma Connect

Insanely Fast Small Business Internet Service Provider.

Ooma Connect is an Insanely Fast Small Business Internet Service Provider

Powered by an LTE Advanced Network, Ooma Connect is a business internet service that works almost anywhere and gives you access to a supremely fast internet connection, while protecting your business from internet outages

Ooma Connect also offers Continuous Voice Service, which is a service that provides the best quality of voice at all times interruption-free by automatically using the connection with the lowest latency and highest bit rate. 

Being powered by LTE, Ooma Connect boasts speeds and reliability that trump DSL connections. The high-speed 4.5G LTE connection delivers up to 600 Mbps broadband internet access

It also features Gigabit ethernet routing with the option to use LTE as either your primary internet or as a backup WAN connection. Additionally, there is telephony support for IP phones and DECT wireless handsets. 

And since Ooma Connect is plug-and-play, it is easy to install and scale as necessary. It comes with a simple DIY setup which means that you do not need any specialized IT knowledge or experience to deploy Ooma Connect. 

You only have to mount the indoor/outdoor antenna module, connect your devices, and activate the system and you’ll be up in no time at all. Availability is instant, and there are no activation or provisioning delays. 

The service is expandable to provide enterprise-grade managed Wi-Fi with 24/7 US-based support. It is currently sold in combination with Ooma Office, Ooma’s business phone service

Pricing

Ooma Connect Backup Internet plans

Ooma Connect offers four pricing plans

  • The LTE for Voice plan costs $29.99 per month and offers unlimited internet for VoIP calls over Ooma IP phones, faxes, analog phones, DECT phones, and the Ooma mobile app. 
  • The Backup Internet plan costs $29.99 per month and offers 10GB of LTE for either voice or data if you experience an outage with your primary internet service.
  • The Backup + Continuous Voice plan costs $59.98 per month and ensures that you get the best voice quality and immediate failover if your primary internet service goes down.
  • The Primary Internet plan starts at $99.99 per month and covers both voice and data. The $99.99 plan gives you up to 50GB while the $199.99 plan gives you up to 125GB. 

All plans come with a one-time hardware cost of $599 per site, and there are discounts available for volume orders. 

Also, all LTE connections support up to six extensions. Beyond these, each additional extension costs $4.99 per month. 

Finally, data usage beyond the 10GB allotment in the backup plans costs $9.99 per GB, while on the primary internet plans, it costs $5.99 per GB.

Pros

  • Omma offers 24/7 customer support

Cons

  • Plans are fairly expensive

5. Spectrum

Best No-Contract High-speed Small Business Internet Service Provider.

Spectrum is the Best No Contract High speed Small Business Internet Service Provider

In the past, Spectrum has received some not-so-great media coverage. But these days, it offers some of the best download speeds and prices, especially when compared to other ISPs that cover the same areas. 

On top of that, Spectrum offers perks that you don’t see too often with other ISPs, such as truly unlimited data bundles. There’s also great availability as Spectrum covers 42 states. 

Its plans range from speeds of 100 Mbps to 940 Mbps. So, no matter what you need the internet for, from simple web surfing to heavy file-sharing or VoIP calls and video conferencing, Spectrum internet offers up speeds that keep you satisfied. 

That said, Spectrum doesn’t offer a lot of choices when it comes to slower plans for those who might want slower speeds for lower prices. Sure enough, it offers reasonable prices for its 100 Mbps plan, but casual web surfers and other users who do not need as much speed must opt to pay more than necessary since 100 Mbps is their slowest plan. 

One great thing about Spectrum is that it has no contracts. So, if you try it and it doesn’t work to your satisfaction (for example, download speeds have been reported to be a bit slower than advertised), you can immediately stop using the service without fear of any early termination fees or similar repercussions.

Also, as their plans are truly unlimited, Spectrum will never throttle your speeds or charge extra for data use. There are absolutely no data caps whatsoever. 

Pricing

Spectrum Pricing Plan

Spectrum offers three plans

  • The Spectrum Internet plan starts at $49.99 per month (for the first 12 months) and offers download and upload speeds of up to 200 Mbps and 10 Mbps respectively. 
  • The Spectrum Internet Ultra plan starts at $94.99 per month (for the first 12 months) and download and upload speeds of up to 600 Mbps and 35 Mbps respectively.
  • The Spectrum Internet Gig plan starts at $249.99 per month (for the first 12 months) and download and upload speeds of up to 940 Mbps and 35 Mbps respectively.  

Pros

  • No contracts
  • No data caps whatsoever
  • Decent prices for most speeds

Cons

  • Download speeds may be a bit slower than advertised
  • Customer service is poor

6. Frontier Communications

Most Affordable Small Business Internet Service Provider.

Frontier Communications is the Most Affordable Small Business Internet Service Provider

While availability is not nearly as widespread as with most other providers, Frontier Communications serves small businesses in certain areas and is worth your consideration if it’s available in your area. 

Frontier also offers an impressive VoIP solution called Frontier AnyWare, which is a customizable, cloud-based phone service that comes at a decent price. This service makes Frontier a great option for businesses that need integrated VoIP services. 

Most of Frontier’s fiber-optic plans get symmetric download and upload speeds which make them great options for businesses that do a lot of file uploading and video conferencing. 

The provider’s small business products are targeted towards companies with fewer than 20 employees. Most of Frontier’s mid-grade plans come with a three-year price guarantee, which means that the prices you pay are guaranteed to never go up for three years. 

With every internet plan or bundle, Frontier includes 24/7 business-centric technical support, dedicated line connection (which guarantees that you don’t share bandwidth with other customers), at least 8 email accounts with 1TB of mail storage, secure wireless networking for several devices, and 99.9% uptime. 

You can also choose from several add-ons to tailor the service to your exact needs. These add-ons include: 

  • Frontier Secure, which gives you extra computer protection and cloud backup, along with 24/7 tech support. 
  • DISH satellite TV, which gives you access to a suite of TV packages to choose from so that you can entertain your patrons or patients at your establishment.
  • Static IPs, which are a must-have if you use a VPN, host your own web servers or need a fixed IP address for any reason.
  • Managed Wi-Fi, which helps you keep your employees and customers connected with hotspots, remote management and monitoring services, and network extenders. 

Larger businesses also gain access to enterprise-grade solutions such as advanced ethernet, voice services, and IP VPN, among others. 

Pricing

Frontier Communications Internet Pricing Plan

Frontier offers several fiber plans, but we’ll be covering the three most common ones here.

  • The FiberOptic 100M plan starts at $55.99 per month and offers symmetric download and upload speeds of 100 Mbps. 
  • The FiberOptic 500M plan starts at $95.99 per month and offers symmetric download and upload speeds of 500 Mbps. 
  • The FiberOptic 1G plan starts at $239.99 per month and offers symmetric download and upload speeds of 940 Mbps. 

Pros

  • The basic plans are low-cost
  • Offers symmetric fiber speeds
  • Prices are guaranteed for 36 months
  • Superb VoIP solution

Cons

  • Availability of fiber is limited
  • No money-back guarantee or trial period offered
  • Customer service could be improved

7. Comcast

Most Reliable High-Speed Business Internet.

Comcast is the Most Reliable High Speed Business Internet

Comcast is available everywhere. Its far-reaching availability and a remarkably stable high-speed internet service, combined with its offering of five service packages for small businesses make it a standout contender for your internet connection budget. 

Comcast plans include free professional installation with a modem, which isn’t offered by most other providers. You also get a 30-day trial with a money-back guarantee. From the Comcast Business App (for both iOS and Android), you can manage accounts and troubleshoot internet Wi-Fi service problems. 

Additionally, Comcast also offers Comcast Wi-Fi Pro which allows you to create and manage separate employee and customer networks, in addition to Wi-Fi hotspots. You also get optional static IP addresses for an additional charge. And you get a business phone with Voice Mobility at an additional charge of $20. 

If you need more than just high-speed internet, Comcast also offers phone plans for your employees and TV bundles to keep customers entertained

While Comcast is legendary for its bad customer service, it should be noted that most of the complaints stem from Xfinity, their residential internet service. Comcast Business offers better customer service than the reviews show. The negative comments received by Comcast Business are mostly about price, not service quality.  

Pricing

Comcast Business Internet Pricing Plan

As stated earlier, Comcast Business offers five cable internet plans.

  • The Starter Internet plan starts at $69.95 per month and offers symmetrical upload and download speeds of 35 Mbps. 
  • The Business Internet 100 plan starts at $109.90 per month and offers symmetrical upload and download speeds of 100 Mbps. 
  • The Business Internet 200 plan starts at $134.90 per month and offers symmetrical upload and download speeds of 200 Mbps. 
  • The Business Internet 300 plan starts at $164.90 per month and offers symmetrical upload and download speeds of 300 Mbps. 
  • The Business Internet 600 plan starts at $164.90 per month and offers symmetrical upload and download speeds of 300 Mbps. 
  • The Business Internet 1 Gig plan starts at $499.95 per month and offers symmetrical upload and download speeds of 1,000 Mbps. 

Pros

  • 24/7 US-based support
  • Free installation
  • 30-day trial with a money-back guarantee
  • Symmetrical upload and download speeds
  • No speed throttling or data caps
  • Wi-Fi services included

Cons

  • Availability of fiber is limited
  • More expensive than similar networks
  • Mixed reviews

Types of High-Speed Business Internet: Fiber, Cable, and More

You may know that broadband is jargon for any business or residential internet connection that is faster than the slow dial-up connections of old. Usually, a complex set of cables called wireline connects you to your broadband service. But there is also wireless broadband, too. 

To choose the best internet service type for you, you need to look at all the connection types available to you, considering their benefits and their flaws. Here, we’ll cover the four major connection types for businesses so you can determine the best option for your business. 

1. Fiber Internet

This is one of the newer innovations in the world of broadband. Fiber optic internet offers you remarkably fast speeds that you can confidently rely on for all your day-to-day activities. The only downside is that it is not as widely available as other connection types.  

You should consider choosing fiberoptic if you do a lot of heavy web browsing, online backups, and file sharing. This is also the best connection type if you frequently stream HD audio or video, use VoIP services, host your own servers, or use or offer complex cloud-based services.

2. Cable Internet

Yes, the same type of connection that allows you to view such channels as ESPN and CNN can also be used to carry broadband internet connectivity to your business. Cable broadband is usually carried through coaxial cables, but nowadays, there are new technologies that use hybrid fiber-coaxial (HFC) connections.

You can opt for a cable connection if you only do moderate web browsing, file sharing, and online backups. It also works well for HD audio and video streaming and VoIP services. And it provides moderate upload and download speeds.

3. Digital Subscriber Line (DSL)

Low-tech but high-speed, DSL is a fixed wireline broadband internet connection delivered via copper telephone lines. The connection can provide you internet access without interfering with your phone service by using two-wire technology. 

Through a DSL modem, your office is connected to the service, and you connect your office devices to the modem via wired or wireless local area networks (LAN).

This connection type is ideal for light to moderate cloud backups, file sharing, and web browsing. You also get fast download speeds with this connection, and it can even support video conferencing and audio streaming.

4. Satellite Internet

This connection type is particularly useful for businesses located in remote or rural areas without access to landline connections like cable, fiber, and DSL. 

Usually, you will need to have a receiver dish facing the southern skies installed by your ISP. The dish receives data as radio frequencies from stations orbiting in space. The frequencies are then translated to internet signals by a modem on your premises. 

This connection type cannot offer the fast speeds offered by other connection types because the data has to travel from space stations that are 22,300 miles away from the earth’s surface, which is quite a distance for data to travel. 

But satellite internet offers nationwide coverage that does not require a landline internet service. Meanwhile, new companies and technologies are being created that offer faster satellite internet employing low-earth-orbit satellites. 

It will be impossible to determine a clear winner between these options as your choice will have to depend on your peculiar needs and unique situation. A business located in a remote or rural area may have no other choice than to go for a satellite connection if other options are unavailable, even if it will be better served by a fiber connection.

How to Choose the Best High-Speed Internet Service Provider

There are several factors to consider when choosing a business internet service. Beyond connection type, you also have to consider your specific needs, budget, and several other factors that may or may not yet be apparent to you. 

So, how do you choose? Below, we’ve outlined 4 broad considerations to help you make the right choice.

1. Consider the Available Connection Types

Depending on where your premises are located, you may have a full menu of connection types to choose from or have to settle for the least desirable option of all connection types. 

As already discussed, the main connection types are fiber, cable, DSL, and satellite connection.

2. Consider Your Business’ Speed Needs

This is one of several areas in which individual businesses are unique. You might have only 3 employees but if you do a lot of heavy file transfers and tons of video conferencing, you’ll need the fastest connection you can get. On the other hand, if you have 50 employees who do little more than trade emails, you probably don’t need 400 Mbps of bandwidth. 

You need to determine your business’ speed needs so that you do not end up paying for more than you need or end up stuck with too little. Usually, costs go up as speeds go up, so here are some bandwidth numbers to consider. 

  • 15 – 25 Mbps: This is ideal for small teams of one to two employees who do light web browsing and email, or light file transfers. 
  • 25 – 50 Mbps: This is ideal for something like a five-person office that frequently does large file transfers, POS transactions, video conferencing, or other forms of communication over the internet. 
  • 50 – 75 Mbps: For teams of seven upwards that need to collaborate online, this will be an ideal speed range. It is ideal for remote teams and offers increased file transfer stability and data backup capability. 
  • 75 – 100 Mbps: Businesses with employee counts in the lower double digits will find that this is a sweet spot that can handle crowded Wi-Fi usage and extensive audio and video streaming and communications. 
  • 100 – 150 Mbps: This is a great bandwidth range for a business that’s rapidly growing and hiring more personnel quickly. It’s also great for web hosting and e-commerce applications. 
  • 150 – 500 Mbps: This plan can accommodate all of the above and even more.

3. Find Out What You’ll Need Besides a Connection

Besides an internet connection, there are a few other extra features that you may need. Some of them include:

  • Static IP addresses: IP addresses are how computers locate each other on the web and they come in two forms: static (permanent addresses for businesses), and dynamic (temporary addresses primarily for residences). If you’re hosting servers, VPNs, and external access, or you require more security and stability, getting a static IP might be worth the extra expense.
  • Bundles: ISPs usually offer more than just internet service and may provide package deals that contain multiple services such as VoIP or TV, or both, at a reduced cost for the whole package. You might want a TV plan if your business hosts customers on-site (like medical practices or restaurants need to). And a bundle like this may save you hundreds of dollars annually on your phone budget. 
  • Email services: Most ISPs provide email accounts, too. So, look out for those.
  • Cloud storage: Usually, cloud storage will cost a bit more on top of your regular fees, but it could very well be worth the expense for the flexibility it brings your business. 
  • VPN: If you need it, choosing a provider that offers VPNs might help you save on using third-party VPN services. 
  • Equipment: All ISPs require some form of hardware on your business premises. Some providers offer the equipment for rent monthly, while others offer it for outright purchase. If you plan to stick with one ISP for a while, it might be best to purchase the equipment outright to avoid rental fees that add up over time.
  • Everything else: Does the ISP provide security (anti-spam, antivirus, anti-spyware, anti-malware, backup service protection, etc.)? Does it offer free or paid web hosting? How about POS hosting? These are some other things to consider before choosing an ISP.

4. Consider Other Important Factors

There are a few other factors to consider before choosing an ISP. For one, you’ll want to find out how good their customer support is and whether they have technicians available for issues that might arise. 

You also want to find out what the average yearly downtime is. And whatever it is, you’ll want to find out what kind of protection you’re afforded by your Service Level Agreement (SLA).

You also need to watch out for data caps, contract lengths, and the ISP’s net neutrality policies, as well as read the fine print.

In all, choosing an ISP doesn’t have to be a chore. Just know what you want and find providers that provide the closest service to what you need. Don’t focus on cost or speed alone. Ask the right questions, and you’ll find an ISP that’s just right for you.

Speed and Bandwidth: How Much Do I Need?

Speed refers to the rate at which an internet connection transfers data from one end of the connection to the other, and it is measured in bits per second. Most modern high-speed connections have speeds in the range of 25 megabits – 1 gigabit per second. 

Bandwidth is the maximum data-carrying capacity of an internet connection. While ISPs often market their plans with speed, what they actually sell is bandwidth. A 200 Mbps plan will have the capacity to deliver 200 megabits of data per second, but it may not always operate at that speed. 

So, how much speed or bandwidth do you truly need? It depends on the type of activities you carry out on the internet and how frequently you engage in those activities. You can see our recommendations above where we discuss how to choose the best high-speed internet service provider, under the second point.

High-Speed Internet FAQ

What is High-Speed Internet?

It is difficult to pinpoint an exact definition of high-speed internet. ISPs generally attach the term to any plan, no matter the speed. To further confuse things, broadband and high-speed internet are often used interchangeably these days. 

The main reason is how fast technology is evolving. The slowest plans today would have been considered incredibly fast in 2005, and even more so in 1999. So, even if everyone agrees on a definition today, that definition will become outdated in a matter of years. 

That said, you should largely ignore the high-speed internet nomenclature and focus on finding an internet connection that’s fast enough to meet your needs.

What is the difference between high-speed internet and broadband internet?

Broadband more accurately refers to any internet connection that isn’t a dial-up connection. It includes any always-on cable, fiber, DSL, and even high-speed satellite internet connection. 

That said, the FCC’s 2015 guidelines on broadband internet speeds set the minimum broadband speed at 25 Mbps. As speeds increase, this definition may seem slower and the FCC may change it.

What country has the fastest internet?

It is difficult to determine which country has the absolute fastest internet as speeds generally fluctuate. But based on our research, we’ve concluded that Taiwan has the fastest average internet speeds. Its 23+ million residents enjoy average download speeds of up to 85.02 Mbps and can download an entire 5GB movie in just a little over 8 minutes.

Which High-Speed Internet Provider Should I Choose?

The business internet service you choose should ultimately come down to your business needs. By defining your business needs, you can pinpoint the features you need. That said, consider the following recommendations:

  • Our overall top recommendation is Verizon
  • For newer businesses, AT&T is a solid option
  • For businesses in remote or rural areas, Viasat offers the best satellite internet connection
  • And if you want an internet connection without the commitment of contracts, Spectrum is the way to go.
Written by
Martin Luenendonk
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