The 7 Best Business Cell Phone Plans of 2022
When it comes to business phone services, cookie-cutter plans just don’t cut it because it’s impossible to have a one-size-fits-all plan.
But there are so many—possibly several dozen—high-quality plans vying for a slice of your communication budget that choosing the right one for your business might seem like a tall order.
To choose the right business cell phone plan for your business, you first need to determine what your needs are; then you’ll need to choose a plan that meets those needs. And that’s where this post comes in.
We’ve done the hard work for you by researching the highest-quality business phone plans and narrowed your choices down from several dozen possible options to the seven absolute best.
In this post, we’ll explore these seven options, suggest possible use cases, dissect pricing, and discuss the pros and cons of each plan.
Best Business Cell Phone Plans
Best Overall Business Phone Plans on a Unified Communications Platform.
RingCentral is a full-featured unified communications platform that offers VoIP and small business phone plans. The system functions extremely well in an office setting, boasting such features as unlimited calling and conferencing, customized caller IDs, text messaging, faxing, online meetings, and toll-free numbers.
RingCentral routes incoming calls through the same call-routing system used by your office phones. This turns your office phone into a portable communication system that can be used with any RingCentral-supported device.
In other words, you and your employees can send texts, faxes, as well as make and receive calls with your business number from your smartphone, tablet, or desktop computer. All you need is to install the top-rated RingCentral app.
This flexibility is good news for businesses with a BYOD (Bring Your Own Device) policy as it allows your employees to switch seamlessly from their mobile devices to their desktops when making or receiving calls.
RingCentral also allows you to rent business hardware—such as headsets or desk phones—for as little as $3.99/device/month. Whether you have 2 users or 1,000, RingCentral has a plan for you. And there are tons of features for customization and third-party integrations.
RingCentral’s plans start at $29.99/user/month ($19.99/user/month with annual billing) after the free trial on which you get 50 free minutes of domestic calls per user for five users and two desk phones.
The Essentials plan only supports up to 20 users. But the higher-tier plans allow unlimited users plus the ability to host video conferences with up to 200 participants. All plans come with voicemail-to-text, unlimited calling and texting, and an auto-attendant.
- Apps for smartphones, tablets, and desktop computers
- Cheaper than traditional carriers
- Supports video conferencing for up to 200 attendees
- Advanced functionality is only available on the premium plans
- Might be overkill for smaller teams
Best Business Phone Plans for Flexibility.
T-Mobile became the second-largest carrier in the US by subscriber count after it acquired Sprint in 2020.
The acquisition also increased its coverage; T-Mobile now offers wider 5G coverage than other major carriers, although this is limited to major cities. Also, 4G coverage still lags behind AT&T and Verizon and rural areas have spotty 4G coverage at best.
T-Mobile may be widely known for its consumer-friendly plans, but it also boasts an extensive library of business offerings for companies and organizations of all types and sizes.
Its low-cost plans support local and international teams pretty well, and with in-flight WiFi, you and your employees can stay productive while traveling, too. You can access your voicemail, text, or finish business projects while traveling anywhere in the world.
Opting for the T-Mobile Magenta or Unlimited plan gets you a free subscription to Microsoft 365, allowing your team to collaborate in real-time on documents, spreadsheets, and presentations. Plus, you get a company intranet, email program, and project collaboration tools.
T-Mobile also provides users with unlimited 2G data and texting in at least 210 countries, keeping your teams connected anywhere they may go.
Small businesses that need between 2 to 12 lines may opt for the Business Unlimited Select plan which is priced between $45/line/month (for 2 lines) and $25/line/month (for 6 or more lines). This plan gives you 5G support; unlimited calling, texting, and data in Canada and Mexico; and 5GB of high-speed mobile hotspot data.
For $30 – $60 per liner per month, you can get the Business Unlimited Advanced plan. This plan is ideal for businesses with employees that do a lot of air travel and need access to Microsoft tools and apps.
It includes 40GB of high-speed hotspot data, a free subscription to Microsoft 365, 5GB of high-speed data in Canada and Mexico, and one hour of Gogo in-flight WiFi.
Lastly, if you want it all at a reasonable price, then you might want to consider the Business Unlimited Ultimate plan which costs $40 – $70 per line per month. This plan gives you unlimited premium data, 100GB of mobile hotspot, and Microsoft 365 in addition to unlimited text, talk, and data (5G inclusive).
With this plan, you also get 4K UHD streaming, unlimited in-flight WiFi, and data in 210 countries that is twice as fast as the other T-Mobile business plans.
- In-flight data is free on select airlines
- Improved 5G coverage after the acquisition of Sprint
- Allows the use of multiple lines on a single device
- The limited plans are restrictive
- Free international texting is limited to 2G
- Coverage is spotty in rural areas
Best Unlimited Business Cell Phone Plans.
Of all major carriers, Verizon has the widest coverage, which means that most of your employees will be covered wherever they may be. It offers cell phone, landline, internet, and VoIP plans for businesses on devices purchased from Verizon or compatible devices purchased elsewhere.
With their three Business Unlimited Plans, finding the perfect plan for your business is easy. All plans feature unlimited talk, text, and data. Where the plans differ is in support for 5G, tablet use, and mobile hotspot. The plans also require at least five users since they’re for business and not personal or family use.
To use Verizon VoIP, you only have to download the mobile and desktop app on any compatible device.
Verizon’s plans for small businesses include the Verizon Plan for Business, the Flexible Business Plan, Business Unlimited, and the New Verizon Plan. All plans include safety mode, carryover data, calling to and from Canada and Mexico, use of your device in Canada and Mexico, and data at $15 per GB.
All plans also allow you to turn your device into an internet hotspot and send unlimited messages to recipients in over 200 countries.
And finally, the Verizon Plus and Pro plans come with a security bundle that offers premium protection for your employees, data, and devices. In addition to mobile endpoint security, they also feature WiFi protection, mobile device management, and tech support.
Verizon Business Unlimited plans start at $30 per line per month and they all offer unlimited talk, text, and 4G and 5G data. The Plus and Pro plans feature guaranteed speeds during peak hours for up to 120 GB per month, and an unlimited mobile hotspot with reduced speeds after 60 GB.
- Offers unlimited calling in Canada and Mexico
- Solid national coverage
- Flexible pricing plans
- Device selection can be overwhelming
- Might be excessive for small teams
- The costs of international calling quickly add up
Best Full-featured Business Cell Phone Plans.
Like every other major carrier, AT&T provides cell phones, landlines, and internet services to businesses. But AT&T also offers the largest variety of plans among the major carriers. This flexibility allows you to potentially lower your monthly costs by customizing your setup.
For example, on some plans, you may experience slower speeds during peak hours, while other plans offer guaranteed 5G speeds up to a certain amount of data. With pooled plans, you can share data among your employees, which is a great option for teams with varying needs.
After T-Mobile acquired Sprint, AT&T became the third-largest carrier by subscriber count. But it remains well-established as an enterprise provider, offering four enterprise plans to its customers. It is also the backbone of the FirstNet network, a network optimized for first responders.
There are several variations of AT&T’s Mobility Rate Plans—Mobile Share Plus, Mobile Select Priority Pooled, and Business Unlimited Elite, including several others in between. The plans are all tailored to your budget, being available at different price points.
The Elite plan offers unlimited talk, text, and data for up to 10 devices. The Pooled plan gives each employee a data allowance plus access to pooled data in a single account. The Plus plan lets you share data with 10 – 25 different business devices.
On all plans, you get unlimited talk and text within the country and unlimited talk from the US to Canada and Mexico, plus unlimited texting to over 120 countries and HD video streaming. On the Elite and Pooled plans, you get 5G, although data speeds may slow down during peak hours.
AT&T’s Business Unlimited Elite plan is priced at $65/line/month; the Mobile Select Pooled plan starts at $35/line/month; the Mobile Share Plus plan starts at $50/line/month; and the AT&T Business 4GB starts at $50/line/month.
- Impressive coverage
- Data plans rollover
- The wide variety of plans offers flexibility
- Hardware selection can be improved
- Some plans get quite expensive
- Slower speeds can occur at any time
5. Google Voice
Best Free Business Phone Plans for Small Teams and Solopreneurs.
Google Voice is a virtual phone number service that lets you make and receive calls on your existing phone or desktop. Getting started is as simple as owning a Google account; with that, you get basic calling & texting, a new local business number, and voicemail.
On the paid plans, you get mobile apps, integration with Google Calendar, and voicemail transcription. You can also set up custom greetings, an optional special announcement that cannot be skipped, custom working hours, menu prompts, and rules for call routing. And you can transfer callers to an extension, a submenu, or voicemail.
Pricing starts at only $10/user but for small teams in need of a free solution, Google Voice is an excellent choice. The apps are supported on any mobile device, eliminating the need to buy any new hardware or pay monthly to call or text anyone anywhere in the US.
The free plan gives you a business phone number and lets you make unlimited calls and send unlimited text messages to any number in the US and Canada.
The paid plans range from $10/user/month to $30/user/month and at the very basic level give you unlimited domestic calls and SMS, mobile apps for Android and iOS devices, and voicemail transcripts.
Other advanced features on higher-tier plans include a multi-level auto attendant, compatibility with desk phones, ring groups, advanced reporting, and the ability to add employees in unlimited international locations.
- Serviceable free version
- Unlimited national calling and texting
- Free local business phone number in most US cities
- Requires an existing personal device
- Features are limited
Best Business Cell Phone Plans for Small Teams Needing Call Routing Capabilities.
Grasshopper is a virtual phone system that provides small businesses with VoIP features like unlimited calling between the US and Canada and virtual receptionists.
Just by installing Grasshopper’s user-friendly mobile apps, you can turn any smartphone into a business phone. The apps are available for Android and iOS and allow you and your employees to read text messages, listen to voicemails, or answer calls.
Instead of charging per user, Grasshopper lets you add extensions to your business number. This means that you can route incoming calls to unlimited devices. It’s an effective way to connect several employees without burning a hole in your pocket.
Features like an automated attendant and simultaneous call handling mean that your callers never get a busy signal. Instead, they are greeted with a custom greeting set by you before being transferred to an extension, including an optional self-service extension.
Additionally, this business VoIP system provides you with a virtual phone number and call answering rules that make call forwarding to other devices easy. Small businesses can stay competitive without spending a fortune on expensive business phone systems or hardware since Grasshopper hosts all the data and hardware.
Setting up the system is as simple as installing an app on your mobile or desktop device; when customers call your business phone number, the call is routed to your preferred device. You never have to give out a personal phone again.
Even better, all calls to your Grasshopper phone number will be marked as business calls, so you’ll always be able to tell a business call apart from a personal one. Grasshopper is a great RingCentral alternative for entrepreneurs and solopreneurs with tight budgets.
Grasshopper pricing starts at $29/month for one phone number and up to three extensions. The most expensive package—priced at $89/month—gives you unlimited extensions and allows you to add dozens of employees and devices.
- Affordably priced
- Provides automated voicemail transcripts
- Intuitive mobile apps
- Might be a bit expensive for solo workers
- Bigger teams might require more advanced functionality
- No support for video calling
Best Value Business Phone Plans.
An authorized reseller of T-Mobile’s business plans, Teltik’s plans include unlimited calls to and from Canada and unlimited domestic roaming. You also get unlimited music and video streaming from select providers that don't count against your data cap, mobile hotspot, visual voicemail, WiFi calling, and roll-over data on qualifying plans.
On your first order with Teltik, you get free access to a PBX cloud phone system, which will give you a new business phone number that works on mobile, desktop, and office phones.
The PBX also includes other features like a customized virtual receptionist to greet your callers and present them with options, call-routing capabilities, simple voicemail management, and many other features.
Since Teltik is an authorized T-Mobile reseller, great coverage is guaranteed. Plus, you also get an international calling plan and Smart Voicemail.
For as low as $20 a month, you can get one of Teltik’s plans with unlimited talk, text, and data. There are no hidden fees, contracts, data overages, or rate increases.
- Excellent coverage
- The Smart Voicemail feature is fantastic
- No number porting, even from T-Mobile
How to Choose a Business Cell Phone Plan
To choose the right business cell phone plan for your organization, you must consider how the cell phones will be used.
Cell phones may be awesome for mobility but there are some trade-offs. If you own a buying business or manage a sales team, then mobility should be paramount in your buying decision.
But if you run an office with largely stationary employees that spend a lot of time on the phone with clients (such as a law firm or an investment firm), then mobility isn’t a key factor. In fact, cell phones might present some issues with call quality that will cause you to miss out on the nuances of speech and interaction.
So, it is important to approach this decision as carefully as possible.
1. Research Your Company’s Calling Habits
The best way to approach this is to pull some copies of past phone bills to get accurate insight into your company’s calling patterns.
Are most of your calls local or international? Would data and texting be useful to your organization? Asking yourself questions like this will help clarify your thinking around the features you need and those that are merely nice to have.
2. Outfit Your Key Employees
It’s unlikely that all your employees will need corporate cell phones for their day-to-day work. So, it makes sense to identify those key employees that truly need a cell phone to function.
Senior management usually requires cell phones so that they can stay in touch in case of emergencies. And salespeople also need them for the sake of mobility.
3. Assess the Mobility Needs of Each Team Member
You also need to assess the mobility needs of each team member. People that spend a lot of time away from the office obviously need cell phones. But those who hardly ever leave the office to do their work might be better served by a desk phone.
Likewise, it doesn’t make sense for salespeople to have both a desk phone and a cell phone as they’ll get the most use out of a cell phone and not much use out of the desk phone.
Armed with the knowledge of the needs of your team, you’ll be able to choose a plan that accommodates everyone’s talk, text, and data needs, and you may even be able to get a discount on the phones themselves.
4. Find a Service Provider
Compare cell phone providers in your area, contrasting their plans, network coverage, range of services, contracts, prepaid plans, unlimited plans, and so on.
If you often have to communicate across the country, then a national carrier like AT&T or Verizon might be your best bet. But if your communication is mostly local, you can opt for a lower-priced local provider.
You’ll also want to check coverage maps and ensure that the provider covers areas in which you’ll need the service the most.
If the provider offers great coverage in your home region but sparse coverage in other cities where you’ll be spending a fair amount of time with clients, then you might get slammed with extra roaming charges for calls to those areas.
5. Pay Special Attention to Security
If you work with sensitive data, then security should be a major concern to you, especially with the preponderance of data breaches these days. A study of Fortune 1000 companies recently revealed that telecommunications companies are the most vulnerable industry to a data breach.
Ideally, you want a provider that allows you to remotely wipe all data from a lost or misplaced company device.
6. Understand That There Might Be Room for Negotiation
Finally, you should know that there might be some room for negotiation when it comes to small business phone plans. You might be able to get a better deal on your plan and equipment than the pricing table shows if you contact the vendors.
And remember: a cell phone plan is just a contract, not a lifelong commitment. So, towards the end of your contract, it makes sense to shop around again to see if you can find a better deal.
You might even be able to negotiate a better deal with your current provider if you can prove that you can get a better deal elsewhere. There’s no harm in trying.
Small Business Phone Plans FAQ
The EIN (Employer Identification Number), sometimes referred to as a Tax Identification Number (TIN), is widely accepted as an alternative to the SSN (Social Security Number) for many business-related transactions, and this includes the purchase of cell phones.
The cheapest plans will generally run you between $15 – 30/month, while a complete business cell phone package may cost as much as $60/line/month or even more.
This is a largely subjective matter as different businesses have different needs. That being said, Verizon does offer some of the best phone packages for small businesses, even for teams with as few as four employees. You get unlimited calling, texting, and data in Canada and Mexico as well as in the US.
It’s also a great option if you plan on issuing company devices to your employees as it offers a broad selection of nearly 100 different Android and iOS phones and tablets for itinerant teams.
Quick Best Business Cell Phone Comparison
Staying connected in and out of the office is vital. VoIP and cellular phone plans don’t limit you to certain device brands or cost you an arm and a leg to implement. They allow your employees to bring personal devices, and you can mix and match plans to suit your peculiar needs while taking advantage of call management features.
The best plans allow you to customize packages according to your employees’ data requirements and location while staying flexible and affordable.
And, though Verizon offers stellar business cell phone plans and services, you might be better served by a VoIP caller like RingCentral. So, here are our recommendations:
- For small teams, try Grasshopper.
- The best free solution, albeit with limited features, is Google Voice. But it also offers some really good paid plans, too.
- If you want all the features you can get, RingCentral is a unified communications platform with all the bells and whistles.
- And Verizon boasts the best unlimited cell phone plans on the market.