The Ultimate List of Video Conferencing Statistics for 2022

Updated Nov 3, 2022.
video-conferencing-statistics

Video conferencing is quickly becoming an essential business tool. Video conferencing statistics show that video conferencing, which used to be an optional innovation in the business world, has quickly experienced a meteoric rise, particularly among remote employees.

Even though this is largely due to the very recent COVID-19 pandemic, which is still ongoing in 2022, video calls have been in popular demand since the beginning of the smartphone era, and this demand will only continue to grow.

Nowadays, there are many video platforms available to those who work remotely: Skype, Zoom, Microsoft Teams, and Google Meet are just a few options. These apps provide essential video collaboration features.

Many companies and businesses that are working remotely are taking advantage of video meetings for all sorts of purposes. This includes one-on-one business calls, team meetings, all staff meetings, and even full events and happenings which are being live-streamed for online attendants.

Video calls, which are a critical piece of the global corporate puzzle, are powerful tools that are certainly going to outlast any up-and-coming trend, including machine learning, VR, and many others.

Video Conferencing Statistics (Highlights)

  • Video conferencing has improved communication for up to 99% of people
  • 90% of video call users find it easier to get their point across if they are seen
  • 65% of all video calls are done with audio-only
  • Up to 51% of people see businesses that use video conferencing as more innovative
  • The projected value of the worldwide video conferencing market in 2021 was $6.03 billion
  • Zoom is the #1 video meeting app for teams

General Video Conferencing Statistics

1. Video conferencing has improved communication for up to 99% of people

(Intermedia)

Statistics on workplace collaboration and productivity have shown that almost all video conferencing software users saw significant improvement in terms of communication and better collaboration for work purposes.

Statistics have also shown that team meetings via web and video conferencing helped further build relationships among colleagues that stretched even outside of their workplace, according to almost 98% of users.

In that same survey, around 90% of respondents stated that video calls have helped them feel a better and stronger connection to not only their work colleagues but also their company and workplace in general.

Additionally, those who used web conferencing software for remote work stated that it has significantly increased their job satisfaction. Managers also stated that video conferencing has helped them better manage remote teams.

2. Almost 47% of video conference users have significantly reduced their business travel costs

(Globe Newswire)

Video conferencing is being used by millions of people on a daily basis for purposes ranging from school projects and personal relationships to major business meetings.

Nearly half of its users have stated that they have significantly reduced their business travel costs by taking advantage of video conferencing tools, according to video conferencing statistics. 

Statistics show that the use of video conferencing has helped reduce travel costs by up to 30%, and it has helped reduce the need for business travel by an astonishing 47%.

It is not surprising that video chat helps users save both time and money while improving productivity and strengthening interpersonal and work relationships. 

Video conferencing statistics also show that more than half of all users take calls from their home office, whereas up to 21% of people take video calls even when they’re on vacation.

3. Video conferences help improve productivity by 50%

(Autonomous AI)

According to 98% of survey respondents, improved collaboration and communication due to video calls further lead to an increase in productivity.

Additional video meeting statistics show that productivity has increased for up to 94% of businesses and companies that were included in the study.

What’s more, approximately 38% of employees surveyed believe that they are more productive when relying on video conferencing software daily as opposed to only occasional use. 

Up to 43% of teams improved their overall team productivity when they were in different locations, and 38% of them shared documents more easily in real-time.

Zoom annual meeting minutes
Source: Backlinko

4. Up to 76% of remote employees use video conferencing for work

(Logitech)

When working remotely, up to 76% of employees use video calls every single day, video conferencing statistics show. This shift in usage is largely due to the still ongoing COVID-19 pandemic. 

What’s more, up to 43% of those surveyed said that communication via web and video conferencing has helped their team be more productive, as well as bridge the distance that’s inevitable with teams that don’t share the same physical location.

Additionally, remote working employees who engaged in using video conferencing software stated that they achieved a better work-life balance, which is more difficult to obtain in a standard office setting.

Other benefits of remote working included the ability to work from any location in the world, thanks to upcoming technologies like web conferencing and virtual conference rooms. 

Weekly meeting minutes, percentage change
Source: AV Magazine

5. 90% of video call users find it easier to get their point across if they are seen

(Care Computers)

According to a survey, 9 out of 10 respondents have stated that being seen helped them get their point across more efficiently.

Additionally, the fact that a video call can be recorded and then shared with those who need it further proves the point that it’s simply better than in-person meetings in terms of efficacy and convenience.

Furthermore, 89% of those surveyed stated that video conferencing technology helps them complete projects and individual tasks faster, considering the fact that video conferences reduce the need for back-and-forth emails.

6. Up to 35% of people use video conferencing tools to feel more included and valued at their company

(Pumble)

Key video conferencing statistics indicate that up to 35% of people use web conferencing tools as a way to feel more valued and included at their place of work.

Video conferencing tools also have a beneficial psychological effect on their users due to the fact that they enable them to see their coworkers even though they’re not physically together. 

Similarly, not being able to see each other led to them feeling like they missed each other, according to virtual meeting statistics.

31% of businesses and companies claimed that web conferencing tools helped them achieve a deeper and more meaningful connection with clients, partners, and customers.

Video chats bring significant advantages to businesses
Source: Computools

7. Worldwide IP video traffic will increase by 4x the 2017 volumes by the end of 2022

(Cisco)

According to a report, worldwide IP video traffic is set to increase by approximately 4 times compared to the volumes back in 2017 by the end of 2022. This presents a compound annual growth rate of an astonishing 34%.

Additionally, global consumer Internet video traffic is set to reach a little over 240 EB (exabytes) per month by the end of 2022, which is the equivalent of 82 million DVDs per hour, or approximately 60 billion DVDs per month.

8. 65% of all video calls are done with audio-only

(Forbes)

Video conferencing technology statistics have shown that up to 71% of users stated face-to-face meetings have numerous benefits, yet 65% of all meetings are done using audio only.

Additionally, 82% of those who actually used video conferencing platforms for face-to-face meetings and calls were much less likely to multitask and browse files, websites, or other things while in a video call.

9. 87% of work colleagues have stated that they felt more connected to each other while using video conferencing

(SpearLine)

As previously mentioned, the vast majority of those who used web conferencing software stated that they felt a deeper and more meaningful connection with their colleagues. 

Additionally, video conferencing usage also helped them feel more satisfied with their life and job in general while increasing their productivity and improving their work-life balance. 

By the end of 2021, approximately a third of all employees surveyed had chosen to work from home for at least a couple of days a week, if not all the time. 

10. Up to 51% of people see businesses that use video conferencing as more innovative

(Globe Newswire)

Up to 31% of people believe that companies that use web conferencing software on a regular basis are more successful than those that don’t. Additionally, 55% of people think of businesses as more collaborative when they allow video conferencing usage.

Further statistics also show that more than half of those surveyed believe that companies that use video conferencing platforms are more open to innovation when it comes to technology in the workplace. 

Video conferencing trends also show that up to 86% of companies conduct employee interviews over online meetings.

11. 77% of attendees join video meetings on desktop or laptop computers

(Lifesize)

When it comes to utilizing video conferencing, statistics show that the majority of attendees join video meets either on their laptops or desktop computer.

Furthermore, up to 31% of remote working employees use their phones for video conferencing. Finally, only around 13% of employees use their tablets to join meetings.

12. The use of video meetings increased by 48% before the start of the COVID-19 pandemic

(Globe Newswire)

Even before the COVID-19 pandemic started around the globe back in 2020, video conferencing had already begun gaining popularity. 

Video conferencing trends indicate that up to 78% of people use a video conferencing platform to facilitate team meetings, whereas up to 80% of people use a video conferencing platform for one-on-one meetings.

Statistics also show that up to 92% of B2B marketers use video conferencing products for their core marketing tasks on a daily basis.

Growth in Global Monthly Active Users of Top Vedio Conferencing Apps
Source: SensorTower

13. More than 50% of people predict that video will be more important than AI and other forms of the future

(Globe Newswire)

2020 video conferencing trends presented us with AI (artificial intelligence) and AR (augmented reality) as new and upcoming trends in the world of technology. 

Still, statistics show that more than half of all people surveyed believe that video formats will be more influential and more important than AI and AR in the future.

Moreover, even if these tech innovations manage to change the face of various company policies around the world, as well as the look and feel of our workspaces, they will still not pose any threat to the video format.

Instead, they will serve as a powerful aid, considering the fact that video conferences will only continue growing as an important factor when it comes to connecting remote workers.

Impact of COVID19 on Video Conferencing Apps Downloads
Source: Knoema

14. Up to 47% of webinars are used to onboard and train new employees

(Go to Webinar)

Statistics show that B2B (business-to-business) companies host the most webinars – up to 61% of total webinars. Additionally, 29% of webinars are in regard to demand generation and marketing.

The biggest number of webinars (26%) are in the technology and software industry. Furthermore, real estate agents have been reported to host the highest amount of webinars each year (up to 34 webinars). 

When it comes to webinar registrations, webinar statistics show that only around a third of all those who registered will actually attend the webinar.

Top webinar software includes Riverside, Livestorm, and Demio.

15. A quarter of employees aged 18-29 use video calls while working each day

(Globe Newswire)

Video conferencing trends indicate that up to 25% of remote workers aged 18 to 29 use video calls on a daily basis to communicate with their teammates. 

However, those aged 45 to 60 use this technology at a much lower frequency – only 15% of middle to older aged remote workers use video calling tools daily. 

Further research and statistics show that these results are quite similar when it comes to cell phone use, considering the fact that up to 38% of those aged 18 to 29 use their mobile phones for video calls when they work remotely.

However, only 23% of those aged 45 to 60 appear to be using their mobile phones to engage in video calls while working remotely. 

16. Up to 17% of Hispanic people switched to video calls for training and fitness purposes

(Statista)

The COVID-19 pandemic has not had an impact solely on the corporate world and education. Beginning in 2020, the world of sports and fitness also made the transition to video conferencing.

Due to global lockdowns and the inability to attend in-person fitness sessions, people took to the Internet to exercise in front of their phones, laptop, or desktop computer. 

Statistics on which ethnic groups engaged in online fitness practice are as follows: 17% Hispanic, 13% African American, 13% Other, and 6% White.

Share of Respondents
Source: Statista

Video Conferencing Market Size and Growth Statistics

17. The projected value of the worldwide video conferencing market in 2021 was $6.03 billion

(GlobeNewswire)

The estimated global video conferencing market was $7.87 billion back in 2020, dropping by just over a billion in 2021 when it was estimated to be $6.03 billion.

Back in 2019, before the COVID-19 pandemic, the global video conferencing market was estimated to be only $3.85 billion, showing its enormous growth over the past couple of years.

According to global market insights, the video conferencing market is expected to reach an 11.45% CAGR (compound annual growth rate) starting from 2020 all the way to 2026. 

Back in 2019, the video conferencing market share was led by Cisco, which held 33% of the market, closely followed by Poly (21%), Huawei (15%), and others combined (30%). 

Similarly, in 2020, the video conferencing market share was dominated by Plantronics, Cisco, Huawei, and Array. 

18. Poor meeting organization leads to a $399 billion loss each year

(Software One)

A report on time spent in meetings showed that more than $399 billion is lost every single year, largely due to poor meeting organization, which is a significant financial loss.

The leading cause of lost resources and time are poorly organized meetings that do not have a proper agenda, according to video engagement statistics. 

Additionally, aside from poor meeting planning, the quality of sound ranks second as the majority of those surveyed stated that bad sound quality is just as annoying to deal with as meetings with a poor agenda.

Further statistics on video conferencing show that up to 30% of the time allotted for a meeting gets wasted when the meeting setup isn’t user-friendly and simple to navigate. 

19. 9 out of 10 people claim that video conferencing helps save money as projects are completed faster

(LifeSize)

Another key benefit that statistics pointed out in 2021 is the fact that companies that support remote work among their employees and the use of a web conferencing tool actually see 25% less employee turnover.

Statistically, this is of huge importance, considering the fact that the average cost to replace an employee can be up to $15,000, which is a significant amount of money.


This proves that having less employee turnover is one of the best ways to cut costs and save money, making video conferencing a great tool to use for any company.

Top Video Conferencing Benefits Liked by Businesses
Source: RingCentral

Video Conferencing Software Statistics

20. Zoom is the #1 video meeting app for teams 

(Owl Labs)

Zoom became the most popular out of all video calling platforms when COVID-19 suddenly changed the entire corporate world at the beginning of 2020.

Its free plan allows up to 100 participants to access the same virtual conference room at once. As the most popular video conferencing solution for businesses, it features various plans based on the size and needs of any company.

When compared to Microsoft Teams, Zoom is only intended for video conferencing, whereas Microsoft Teams can be used for other things, including team chat and productivity tracking.

21. In 2020, video meetings via Zoom had a 535% rise in daily traffic 

(The Guardian)

Trends regarding video conferencing have changed dramatically over the past 2 years, largely due to COVID-19. Zoom allows up to 100 participants in a single video call, which is a significantly higher number of people compared to other video calling software. 

Moreover, on just March 23, 2020, the Zoom app was downloaded by an astounding 2.13 million people around the world. Less than a year later, at the beginning of 2021, Zoom had a total of 38 million downloads combined.

When it comes to more recent statistics on video conferencing, Zoom has been downloaded up to 55,000 times per day on average in the past several months.

Video Conferencing Software Statistics
Source: NeoITO

22. Up to 83% of businesses with more than 250 employees are likely to purchase a web conferencing tool

(Commercial Integrator)

The web conferencing software industry has experienced massive growth over the past couple of years. However, out of those who purchased web conferencing tools, the majority are large corporations and global-scale businesses that switched to remote work.

Medium-sized businesses and small businesses were far less likely to purchase video calling tools, probably due to cost savings and the options of free web conferencing apps available on the market.

Where are businesses increasing software spending
Source: Appinventiv

23. During the first half of 2020, there were approximately 40 million users on Skype video calls daily

(CNBC)

Skype is another older and already popular app in the video conferencing software category that saw an increase in usage during the beginning stages of COVID-19. 

Previously used as an app to chat and occasionally have video calls with friends and family, it also began gaining popularity for remote work purposes. 

In just the first couple of months of COVID-19, the number of users on Skype grew by an astounding 70%. In March of 2021, the number of people using Skype on a daily basis was 40 million.

Skype, a one day comparison
Source: SNC-Lavalin

24. A new video-calling app called Gather already has 4 million users

(The Guardian)

This app, mostly intended to be used as a virtual office, party space, or even college campus, has raised an impressive $26 million in investments, and they already have 4 million users.

Many people have decided to make the switch from Zoom to Gather simply due to the fact that they feel like Zoom does not give them enough non-verbal cues that they can use in video conversations. 

Additionally, many people do not enjoy being on camera in front of so many people, and this app gives you the opportunity to use an avatar for all communication, leading to an improved remote work experience. 

25. Cisco Webex had 25 billion meeting minutes in April 2020

Cisco Webex is a video conferencing business developed by Cisco, which gained popularity at the start of COVID-19. It primarily develops and sells video conferencing as a service.

According to their video conferencing report, Cisco Webex had 10 billion more total meeting minutes in March 2020, which was double the amount they had in January 2020.

In 2022, the amount of cloud calling users grew to 39 million, and Cisco Webex reported having 650 million monthly meeting participants. 

Percentage Growth in Vedio Meeting Participants
Source: UC Today

How Can You Benefit From These Video Conferencing Statistics? 

Video conferencing and the numerous apps on the market are not going away any time soon. According to various video conferencing statistics, its popularity and usage are only going to continue to grow, especially if remote work continues to be a thing.

Recent trends even show more and more virtual meeting rooms around the globe, where laptops and mobile devices are being replaced with ultra-high-quality LED screens for better viewing. 

Similarly, video conferencing is set to replace regular conference calls almost entirely in the future. Those who work remotely have almost completely shifted to the daily use of video communication.

The tech world is very quickly moving away from the previously daunting process of making sure your video conference is properly set up and connected to the Internet, all while using a ton of cables and unnecessary equipment.

Video conferencing statistics also show that video conferencing has become an essential part of any workplace, remote working or on-site, with many companies reporting better communication, increased productivity, and shorter turnover times among teams and employees.

The future of video conferencing is definitely bright, as the market is slated for further growth, which will be massive.

Sources

  1. Globe Newswire
  2. Logitech
  3. The Guardian
  4. Forbes
  5. Owl Labs
  6. Spearline
  7. Commercial Integrator
  8. Software One
  9. Statista
  10. Intermedia
  11. Cisco
  12. Autonomous AI
  13. Care Computers
  14. Go to Webinar
  15. Pumble
  16. CNBC
  17. Lifesize
  18. Lifesize 2019 Impact of Video Conferencing Report

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Anastasia Belyh

Editor at FounderJar

Anastasia has been a professional blogger and researcher since 2014. She loves to perform in-depth software reviews to help software buyers make informed decisions when choosing project management software, CRM tools, website builders, and everything around growing a startup business.

Anastasia worked in management consulting and tech startups, so she has lots of experience in helping professionals choosing the right business software.