Compare CRM Software Costs of Top CRM Solutions (2025)

CRM is vital to the success of every business. Converting potential customers into existing and loyal ones is made easy with CRM.

The question is how much you will be willing to pay for such a product that produces massive ROI for your business regarding your revenue and other relevant benefits.

CRM software cost is relative, and the price attached to different CRM pricing models depends on the CRM vendors and the needed features.

This article will provide a comprehensive CRM pricing comparison to help you choose the best pricing for your business needs.

Let's get started.

CRM Pricing: How Much Does CRM Cost?

CRM is priced per user or month. To get the actual cost of a CRM, you will have to multiply the base cost by the total number of people using it.

The cost of CRM is largely dependent on the package a customer is subscribing for. Apart from the free packages, the basic packages are always the cheapest, and the most expensive packages are always the ones with the most features and functionalities.

Paid CRM software solutions prices range from $10 per user per month for small businesses, $10-$50 per user per month for medium-sized businesses, and large ones range from $50 to $150 per user per month.

In contrast, the most expensive CRM pricing plans charge $300 per user per month. The free plans have restrictions and various limitations on features and data storage.

Some CRM software tools allow you to add additional functionality to your existing plan, but not without charging you additional fees.

You can make monthly payments for your CRM plan or opt for annual payments. Many CRM systems offer pricing discounts when you opt for annual payments instead of monthly payments.

Which CRM Solution is Right For My Business?

1. Pipedrive

Best Overall CRM Software

Pipedrive is a top CRM software tool that enables small sales teams to manage deals and convert leads and potential customers into existing and loyal costumes. You can easily integrate Pipedrive with third-party applications to improve efficiency.

Pipedrive Pricing

Pipedrive pricing plans range from $9.90 to $59.90 per month, billed annually, and each package comes with a 14-day free trial.

Pipedrive has four pricing plans.

Essential Plan: ($9.90)

• Lead management
• Calendar view
• Deal management
• Easy customization and simple data importation
• Over 300 third-party integrations
• 24/7 customer support
• Sales management features

Advanced Plan: ($19.90)

The Essential Plan plus:

• Complete email synchronization with template and detailed scheduling
• Group emailing with open and click tracking
• Triggered automation and workflow builder

Professional Plan: ($39.90)

The Advanced Plan plus:

• Call tracking and one-click calling
• Create, design, and proper management of contacts and documents
• Forecasts, revenue projections, and enhanced custom reporting
• Customizable sales CRM

Enterprise Plan: ($59.90)

The Enterprise Plan plus:

• Unlimited permission for users and visibility settings
• Heightened security preferences
• Phone support and Implementation program
• Unlimited customization and feature usage

2. Monday.com CRM

Best CRM Software with Extensive Project Management Functionality

Monday.com CRM is one of the best platforms with comprehensive CRM features that both large and small businesses and sales and marketing teams can use to improve customer interactions, sales productivity, and revenue.

Monday.com CRM Pricing

Monday.com CRM pricing plans range from $10 to $24. There is a free version and an enterprise plan for custom CRM needs.

Moday.com CRM has five pricing plans.

Individual Plan ($0)

• Collaborate in teams of up to two members
• Handles up to 1000 contacts
• Captures visitor data on your website using a web form
• Stores and visualize your contacts

Basic Plan ($10.00)

Total: $30 per month, billed annually

The Individual Plan plus:

• Limitless customization of the sales pipeline
• Unlimited boards (project, clients, and processes)
• Unlimited database of contacts
• Ready-made templates for contacts, leads, and deal management
• Compatible with IOS and Android devices
• Unlimited access to viewers
• You can create a free dashboard based on one board

Standard Plan ($14.00)

Total: $42 per month billed annually

The Basic Plan plus:

• Advanced account, contacts, leads, and deal management in one place
• Two-way email integration with your Outlook and Gmail accounts
• Activity management
• Create customizable quotes and invoices
• The merger of duplicate data to eliminate overlaps
• Custom CRM automation and integration (250 actions per month)
• You can create an effective dashboard based on five boards

Pro CRM Plan ($24.00)

Total: $72 per month billed annually

The Standard CRM Plan plus:

• Sales forecasting
• Google calendar synchronization
• Custom CRM automation and integration (25,000 actions per month)
• You can create a dashboard that successfully combines ten boards

Enterprise Plan (Custom Pricing)

The Pro CRM Plan plus:

• Advanced analytics
• Leads scoring
• Enterprise-grade security
• HIPAA Compliance
• Enterprise-scale automations & integrations

3. Keap

Best CRM for Tracking Sales and Customer Experience

Keap is a cloud-based CRM software focusing on small and medium-sized companies. With Keap features, a business can take advantage and grow its customer base, convert leads to paying customers, improve customer interactions, and increase revenue.

Keap Pricing

Keap CRM pricing plans range from $129.00 per month billed annually to $199.00/month billed annually. The price range is largely dependent on the plan. 

Pro Plan: $129.00 per month (Billed annually at $1,548)

The Pro Plan can accommodate 1500 contacts and two users.

More features include:

• Email marketing
• Sales and marketing automation
• SMS marketing
• Sales pipeline and detailed analysis
• Automated lead capture and follow-up

Max Plan: $199.00 per month (Billed annually at $2,388)

The Max Plan can accommodate 2500 contacts and three users.

Other features include:

• Marketing analysis
• Promo codes and upsells
• Lead and client management
• Dedicated phone line (US & Canada)
• Appointments
• Landing pages & online sales

4. Freshsales

Best Sales CRM with AI-powered Insights

Freshsales helps grow your business and increase sales and customer base. This CRM system is perfect for automating tasks like logging phone calls, is user-friendly, and comes with a free trial.

Freshsales Pricing

Freshsales CRM pricing ranges from $15 to $83, depending on the plan you are going for, due to the features you require to grow your business. Just like other systems, it offers a free plan.

Free Plan ($0)

• Account and contact management
• You can access Freshsales on mobile apps
• Customize contact lifecycle stages
• In-built chat, phone, and email to communicate with customers
• 24/5 users support through phone, chat, and email

Growth Plan ($15 /user/month, billed annually and $18 /user/month, billed monthly)

The Free Plan plus:

• Sales sequence
• Visual sales pipeline for proper tracking
• Receive and send messages on the Whatsapp Business App
• Up to 2,000 Bot sessions/month

Pro Plan ($39 /user/month, billed annually and $47 /user/month, billed monthly)

The Growth Plan plus:

• Multiple pipelines
• Territory and Sales teams management
• Up to 3,000 Bot sessions/month
• Time-based workflow

Enterprise Plan ($69 /user/month, billed annually and $83 /user/month, billed monthly)

The Pro Plan plus:

• Audit logs
• Add up to 10 custom modules
• AI-based forecasting insights
• Up to 5,000 Bot sessions/month

Try Freshsales’ 21-day free trial to get started.

5. Zoho CRM

Best for Integrations

Zoho CRM is a software tool that offers useful account, contact, and lead management features. This CRM system is one of the most affordable in the market that gets the job done with various relevant features.

Zoho CRM Pricing

Zoho CRM pricing ranges from the standard plan, which costs $12, to the ultimate plan, which costs $45 and comes with a free plan apart from the free trial available on each plan.

Standard Plan ($12 /user/month billed annually)

• Scoring rule (prioritizes potential customers with negative and positive scores)
• Workflow automation
• Multiple custom sales pipelines
• Send bulk emails to customers

Professional Plan ($20/user/month billed annually)

The Standard Plan plus:

• Customer notifications
• Validation rules
• Inventory management
• Web forms

Enterprise Plan ($35/user/month billed annually)

The Professional Plan plus:

• Logical prediction and suggestion with Zai AI assistant
• From the command center, you can personalize the customer journey from start to finish
• Advanced customization
• Mobile SDK & MDM

Ultimate Plan ($45 /user/month billed annually)

The Enterprise Plan plus:

• Enhanced feature limits
• Advanced Business Intelligence (BI) with Zoho Analytics
• 30-day free trial

6. HubSpot

Top CRM Software for Maximizing Sales

HubSpot CRM is an effective CRM tool relevant to the business regarding growth, lead management, contact management, and lots more. This platform offers 100 different integration, including popular ones such as Zapier, Nimble, Netsuite, and others.

HubSpot Pricing

HubSpot pricing plans range from ($45 to $1,200) and have a free forever plan. The actual CRM cost depends on the number of users.

Free Plan ($0)

• Basic bots
• Customizable quotes
• Live chat
• Team email

Starter Plan ($45 per month cost and $540 annual subscription)

The Free Plan plus:

• Marketing automation
• Effective customer support
• You can reach 1,000 marketing contacts

Professional Plan ($800 per month cost and $9,600 annual subscription)

The Starter Plan plus:

• Automate and personalize engagement across channels
• Collaboration tools for team efficiency
• Optimize campaign conversion
• Build custom reports
• Limited use of the Sales Console App

Enterprise Plan ($3,200 per month cost and $38,400 annual subscription)

The Professional Plan plus:

• Team and brand management
• Large data storage
• A/B testing with AI to save time
• Predictive leads scoring

7. Salesforce

Customizable CRM Software for SMEs

Salesforce provides customer relationship management (CRM) solutions primarily focused on sales, marketing automation, customer service, analytics, and application development.

Salesforce Pricing

Salesforce pricing is largely based on the different plans available on the platform. These plans range from the Essentials, Professional, Enterprise, and Unlimited plans, and their prices range from $25 to $300.

Sales Cloud Pricing

Salesforce Essentials Plan ($25/user/month, billed annually).

• Account, lead, contact, and opportunity management
• Email integration with Outlook or Gmail
• Lead assignment and routing
• Campaign management

Salesforce Professional Plan ($75/user/month, billed annually).

The Salesforce Essential Plan plus:

• Customizable profile and page layouts
• Forecast and pipeline management
• Contact, lead, opportunity, and account management
• Full offline mobile functionality

Salesforce Enterprise Plan ($150/user/month, billed annually).

The Salesforce Professional Plan plus:

• Unlimited custom application
• Email integration with Outlook
• Google Apps integration
• Case management
• Sales processes

Salesforce Unlimited Plan ($300/user/month, billed annually).

The Salesforce Enterprise Plan plus:

• Lead scoring
• Conversation insight
• Pipeline inspection
• Customizable reports and dashboards
• Dedicated private environment for your sales data
• Enterprise territory management

8. Insightly

Best CRM Software with Project Management and Delivery Services

Insightly is perfect for organizations of all sizes, ranging from small to larger ones, but with more attention to small and middle-sized businesses.

With Insightly, an organization can successfully improve and manage customer relationships to produce the desired results in sales and customer retention.

Insightly Pricing

Insightly offers three paid plans that range from $29 to $99. The plus and professional plans have the option of a 14-day free trial.

Plus Plan ($29/user/billed annually)

• Lead management
• Integrates with other devices
• Calendar & contact sync
• Scheduled reports
• 100 custom email templates

Professional Plan ($49/user/billed annually)

The Plus Plan plus:

• Workflow automation
• Additional security
• Role-based permissions
• 24/7 customer service support
• Custom object creation
• Complete workflow automation

Enterprise Plan ($99/user/billed annually)

The Professional Plan plus:

• Unlimited records
• Unlimited storage capacity
• Lead assignment and routing
• Custom validation rules
• Deploy custom apps on any platform

9. Close

Best For Effective Sales Operations

Close is one of the best sales automation CRM relevant for your company’s sales teams. Organizations of different sizes can use close CRM to improve customer relationships and interactions.

Close Pricing

Close CRM pricing comes with a free 14-day trial, and the price of the different plans, from the Starter plan to the Business, is from $29 to $149 monthly fee per user.

Starter Plan ($29 Per Month, Per User)

• Includes up to 3 users
• Lead, contact, and opportunity storage
• Customer support and help center
• Sales pipeline, activity, and opportunity reporting

Basic Plan ($69 Per Month, Per User)

The Starter Plan plus:

• Includes up to 30 users
• Comparison report
• Sales leaderboard
• Call forwarding

Professional Plan ($99 Per Month, Per User)

The Basic Plan plus:

• Includes up to 100 users
• Bulk email sending
• Email and domain filtering
• Call recording

Business Plan ($149 Per Month, Per User)

The Professional Plan plus:

• Unlimited users
• Built-in call coaching
• Voicemail drop
• Built-in call coaching
• Dedicated account manager (6+ users)

10. Capsule CRM

Simple CRM with a Low Learning Curve for Small Businesses

Capsule CRM provides various benefits to users to help improve customer relationships, lead management, and conversion, improving overall business activities.

Sales management, contact management, tasks, sales opportunity, tracking communication logs, and prominent closing deals are vital features that Capsule CRM has to offer.

Capsule Pricing

Capsule CRM pricing ranges from $18 to $54, and each plan has specific CRM features that make it unique. Each plan comes with a 30-day free trial for users to test the functionalities of the software.

Professional Plan ($18 Per user, Per month)

• Project management
• Mass email sending
• 50,000 contacts
• Activity reporting
• Five email templates
• Sales pipeline management
• Key integrations with software such as Microsoft 365, Google, and Xero
• 10GB storage per user

Teams Plan ($36 Per user, Per month)

The Professional Plan plus:

• 50 email templates
• Advanced sales reporting
• 100,000 contacts
• Multiple sales pipelines
• User roles and restrictions
• 20GB storage per user

Enterprise Plan ($54 Per user, Per month)

The Teams Plan plus:

• 500 email templates
• Implementation support
• 200,000 contacts
• 40GB storage per user
• Custom training

11. Copper CRM

Best for Google Workspace Integration

Copper is an effective CRM designed for organizations that love G-Suite and use relevant solutions such as Gmail, Google Calendars, and Google Sheets.

Copper Pricing

Copper CRM pricing varies depending on the plan you intend to go for and the features you require to move your business to where you intend it to be.

From the Basic plan, which costs $25, to the Professional plan, priced at $59, and the Business Plan, which is purchased for $119, businesses of different sizes can enjoy the benefits of Copper CRM.

Basic Plan ($25 per user, per month, paid annually)

• 2,500 contact limit
• Google Workspace integration
• Team collaboration
• Pipeline management
• Lead and sales management

Professional Plan ($59 per user, per month, paid annually)

The Basic Plan plus:

• 15,000 contact limit
• Workflow automation
• Software integration with other relevant tools
• Bulk email sending
• Email templates

Business Plan ($119 per user, per month, paid annually)

The Professional Plan plus:

• Unlimited contacts
• Unlimited emails
• Website tracking
• Email sequences and drip campaigns
• Lead scoring
• LinkedIn integration

12. Nimble

Best CRM Software for Social Media and Marketing Integration

Nimble CRM is an affordable tool that makes your business-customer relationships easier and more effective.

Nimble Pricing

Nimble CRM has one software plan, the Nimble Business plan, which costs $19 per month per user billed annually and $25 per month per user billed monthly.

Nimble Business ($19/month/user billed annually and $25/month/user billed monthly)

• Contact management
• Contact sync
• 25,000 contact records
• 2.5GB storage per user
• Email signature capture
• Task reminder
• Pipeline management
• G-Suite add-on and integration
• Online & email support
• Comprehensive support center

13. Microsoft Dynamics 365

Best For Freelancers

Microsoft Dynamics 365 is an effective CRM software for freelancers, small and mid-size businesses, large businesses, and freelancers.

Microsoft Dynamics 365 Pricing

Mircosoft Dynamics 365 CRM packages include sales professional, sales enterprise, sales premium, and Microsoft relationship sales. The prices of these range from the sum of $20 Per user/month to $162 Per user/month.

Sales Professional (First Dynamics 365 App $20/single user/month and Subsequent Qualifying Dynamics 365 App $65/single user/month)

• Microsoft Office integration
• Reporting and analysis
• Sales execution

Sales Enterprise (First Dynamics 365 App $20/single user/month and Subsequent Qualifying Dynamics 365 App $95/single user/month)

The Sales Professional Plan plus:

• Customization and expandability
• Contextual insight
• Sales accelerator

Sales Premium ($135/user/month)

The Sales Enterprise Plan plus:

• Reporting and analysis
• Conversation inteligence

Microsoft Relationship Sales ($162 Per user/month)

The Sales Premium Plan plus:

• LinkedIn Sales Navigator

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