What is Enterprise Software? Definition, Types, Examples
The bigger your business gets, the more complex and time-consuming its processes become, especially when you are managing these processes manually.
When your business reaches a certain size, manual methods of running your business operations will simply prove costly, error-prone, and ineffective. You need to automate almost all your business processes to enjoy maximum results.
Deploying better software tools that streamline and effectively manage your increased workload and business processes is essential. Enterprise software solutions help large businesses efficiently manage their workflows, increase their productivity, generate higher ROI, and reduce human errors.
Over the years, enterprise software has infamously attracted the reputation of being bureaucratic and slow. However, thanks to improved performance and better software models, enterprise software is now a reliable, fast, and effective solution for businesses.
In this article, you will learn everything about enterprise software including its many types and mouth-watering benefits for businesses.
Let’s get started.
What is Enterprise Software?
Enterprise software tools are applications and technologies used in solving the needs of large organizations. These applications handle a wide range of business and management needs in companies or organizations such as large businesses, corporations, large nonprofits, and government agencies.
Large corporations require a powerful software solution to cater to their requirements. Enterprise software solutions help reduce human error, increase productivity, and centralize workflows. They can be integrated with other business software tools to serve the needs of your company.
When searching for enterprise software, note that different vendors specialize in developing software solutions for different business sizes. Defining the size and scope of your business ahead will help you weed out options that are not optimized for your enterprise needs.
Types of Enterprise Software
1. Enterprise Resource Planning (ERP)
Enterprise Resource Planning is a type of software tool used by an organization to plan and manage day-to-day activities. ERP streamlines business processes in different departments such as finance, project management, human resources, accounting, data services, manufacturing, order processing, and others.
Over the years, ERP has been designed to operate in other sectors like healthcare, government, and other institutions instead of only manufacturing companies.
Some of the key features you can typically find in a good ERP system include:
- Customer relationship management
- Inventory management
- Financial management
- Supply chain management
- Distribution and shipping
The roles of ERP software tools include tracking customer interactions, automating processes, promoting collaboration between workers and customers, organizing data, time reporting, and employee training through a standardized HR unit.
Examples of Enterprise Resource Planning (ERP) Software
NetSuite ERP is a cloud-based ERP software that you can easily access from any location. This ERP software helps you accelerate your business growth by combining your key business processes such as supply chain management, production management, order management, inventory management, revenue management, financial planning, procurement, and billing.
Some of the key features of NetSuite include customizable reports, integration with external systems, budgeting, and forecasting processes. The software is secure and easy to manage.
Odoo is one of the best ERP software for monitoring and managing business operations. This ERP software is customizable, good for automating manufacturing processes, scheduling work, and keeping track of progress.
SAP Cloud ERP software contains a wide range of features such as streamlining operational processes, storing customer data, inventory control, product lifecycle management, supply chain, human resources etc.
This ERP software tool connects all your business departments and functions. It supports businesses of different sizes in over 30 industries. You can deploy the software as a cloud, on-premise, or hybrid ERP solution.
2. Accounting Software
Accounting software tools are online applications used for recording and processing accounting transactions like ledgers, payrolls, taxes, and others. You can use accounting software to streamline your accounting processes, automate financial management, and get accurate and error-free records.
These software tools could either be web-based or cloud-based. They are accessible as long as there is an internet connection. The best accounting software for you to use for your organization varies based on the needs and size of the organization.
Some of the key features of accounting software include:
- General ledger
- Payroll management
- Tax reporting
- Project accounting
- Accounts receivable
- Accounts payable
- Billing and invoices
Examples of Accounting Software
NetSuite is a cloud accounting software that simplifies the process of recording financial transactions. This accounting software tool streamlines tax management, manages your account receivables and payables, and transforms your general ledger.
With this software tool, you close your accounting books on time, generate accurate reports, and enjoy more control over your financial assets. You can integrate NetSuite cloud accounting software with other systems such as CRM and ERP.
QuickBooks Online is one of the best and most popular accounting software with complex accounting abilities. Some of the accounting features offered by QuickBooks Online include auto-scheduling, inventory management, automation, time tracking, and more.
This accounting software offers over 650+ integrations with other popular business software tools such as Square, Shopify, and PayPal. QuickBooks Online offers mobile apps and stores your data on the cloud which makes it easily accessible to you from any device or location.
One of QuickBooks Online's most exciting features is its Live Bookkeeping Service. You get assigned a virtual bookkeeping expert to help you set up your bookkeeping.
3. Customer Relationship Management (CRM)
Customer relationship management (CRM) are tools and technologies a company uses to interact with customers and maintain good customer service. This software aims at simplifying interactions with customers, providing quality customer services, and maintaining long-lasting relationships.
Marketing and sales departments are the major users of CRM software tools in an organization. However, other departments in the organization can benefit from customer information collected and stored in the CRM database such as the accounting or financial department and the customer service department.
Some of the key features you will find in an effective CRM solution include:
- Lead management
- Deal management
- Contact management
- Database management
- Email management
- Client interaction tracking
- Reporting and analytics
- Sales automation
- Marketing and campaign management
- Customer service and support
Examples of CRM Software Tools
Salesforce is a powerful and cloud-based CRM software tool for automating tasks, data analysis, tracking accounts, integrations, marketing, and making reports. This software is customizable, easy to learn, and has multiple clouds.
Over 200,000 businesses including Adidas, Yeti, and T-Mobile use Salesforce CRM to effectively manage their relationships with their customers, partners, and suppliers. You can get deeper insights into your customers with the predictive scoring, forecasts, and other AI capabilities this CRM software offers.
Salesforce CRM caters to the customer relationship needs of different industries such as manufacturing, healthcare, consumer goods, energy, communication, financial services, and nonprofits.
Pipedrive is a simple CRM solution for marketing, tracking, prospecting, and managing sales. This software is easy to use, learn and has a good response team. You can use this software tool to automate tasks and manage your entire sales process.
This software tool integrates with Google Calendar, other Google applications, and productivity apps such as Microsoft Teams, Zapier, HubSpot, Zoom Meetings, Zendesk, Trello, PandaDoc, and Calendly.
4. Business Intelligence (BI)
Business Intelligence software tools are technologies and strategies used by organizations to store and analyze data from the organization's activities. BI is an umbrella term for data visualization, data mining, process analysis, and data management.
Organizations make good decisions by implementing BI through data reporting and analytics. The analysis tracks performances and shows how improvements can be made to help achieve goals.
Business Intelligence works by collecting data, processing, and storing the data collected. After storing, data analysis commences helping users make decisions, learn patterns and predict future patterns.
Various sectors such as healthcare and education make use of Business Intelligence to track progress, discover new opportunities, make improvements and offer better services to customers.
Some of the features you can find in the best business intelligence software include:
- Data visualization
- Big data integration
- Online analytical processing (OLAP)
- Document management
- Decision services
Examples of Business Intelligence (BI) Software
Zoho Analytics is one of the best cloud analytics providers for data and collaborative analytics. This software integrates with other Zoho applications such as Zoho Books and Zoho CRM. Zoho Analytics offers a highly customizable and intuitive interface platform for creating beautiful data reports and visualizations.
With this software, you can connect, blend, and merge multiple data sources. Use its drag and drop designer to customize reports on your dashboard. This software integrates with 500+ third-party software tools such as HubSpot, Box, Google Analytics, QuickBooks, Salesforce, YouTube, Google Ads, Zendesk, and LinkedIn.
Zoho Analytics offers an analytical assistant called Zia that assists users by providing answers to their questions in the form of KPI widgets and reports. With its smart forecasting feature, you get to know about future events.
SAP Business Intelligence is one of the best business intelligence software made for different sizes of organizations. This software tool offers powerful data visualization, prediction, and reporting features. It is an excellent tool for running queries, data analytics, assessing various databases, and data reviews.
This software is easy to learn, fast, flexible, has a lot of templates and has many updatable features. You can easily customize the platform and integrate it with other external systems.
SAP Business Intelligence consolidates all your business data from multiple sources into one dashboard, helping you to make better decisions. You can connect with SAP Business Warehouse and SAP HANA to enjoy powerful real-time analytics.
Tableau is a business intelligence tool used to analyze, visualize and share data. This software offers excellent BI features such as end-to-end analytical workflow, data visualization, team collaboration, and financial reporting. It works both online and with desktops.
With a user-friendly and easy-to-use dashboard, Tableau is simple and direct to use. You can use its data connectors to connect to and effectively optimize multiple data sources including big data. This software tool helps you manage your metadata.
Tableau helps you safely share your data and visualizations with others. Connect with other popular third-party tools you use such as Salesforce CRM to get the best data analytics possible for your business.
Microsoft Power BI is an advanced business intelligence tool for data visualization, data preparation, and data analysis. Power BI by Microsoft is user-friendly, has strong data visualization capabilities, and collaboration features.
This software tool offers real-time automation, large data support, and empowers your team to discover helpful insights into your data. You can get insights from over 100 data sources including both on-premise and cloud sources.
Microsoft Power BI offers data modeling tools and its self-Service Power Query to prepare, work on, enrich, and optimize your data. You can easily generate and share customizable reports on the platform. This software provides top-notch security such as compliance certifications including HIPAA and FedRamp.
5. Enterprise Asset Management (EAM)
Enterprise asset management is the maintenance and control of physical assets of an organization throughout the life cycle of each asset. These include the point of design to installation to its operation to maintenance to replacement.
Examples of assets to be managed are fixed and moving assets like structures, facilities, machinery, and vehicles.
EAM software is used for keeping information of assets for easy monitoring, quick review, and schedule of maintenance appointments. This allows the organization to create a budget for maintenance costs and creates opportunities for improvements.
Some of the top features offered by good EAM systems include:
- Materials management
- Asset lifecycle management
- Maintain, repair, and overhaul (MRO)
- Inventory management
- Maintenance management
- Work orders
- Vehicle maintenance
Examples of Enterprise Asset Management (EAM) Software
PEMAC is a web-based enterprise asset management application that allows its users to integrate multiple software on a single platform. Top companies such as Pepsi, Heineken, Gilead, and Coca-Cola use PEMAC.
This software helps with managing, maintaining, reporting, optimizing, cost tracking, and evaluating assets. With this EAM software, you can save up to 80% of your maintenance costs and achieve 99% uptime in operations.
PEMAC Assets is customizable and has over 200+ premium features such as asset register, reporting, work order management, inventory management, global management, and mobile maintenance.
Fiix is an AI-powered computerized maintenance management system (CMMS) founded in 2008 and used for tracking and managing the lifecycle of assets. Top companies such as Liberty, Magna, Oldcastle, Sanderson Farms, Voltalia, and Ocado.
This software tool is cloud-based and offers customizable and integrated tools for building reports, managing works across vast sites, data security, and AI-powered reporting. With this software, you can track marketing channels, performance levels, and annual reporting.
UpKeep is a cloud-based asset management solution that helps to track, maintain and organize projects, assets, inventory, and others. Over 3,000 companies such as Unilever, Yamaha, Pepsi, and Marriott use UpKeep.
This software is easy to use, has a modern interface, can generate QR codes and detect errors. UpKeep provides a centralized spot for all your services. You can integrate your APM, CMMS, EAM, ERP, and financial data into UpKeep to enable you to make better business decisions.
6. Supply Chain Management (SCM)
Supply chain management is the management of the movement of goods and services from the point of raw materials to production to consumption by the consumer.
SCM is important in satisfying the customers through the delivery of products and services. This software monitors the daily manufacturing of goods, optimizing and tracking of tasks, storage, and logistics for transportation of products and raw materials.
Some of the benefits of supply chain management (SCM) include improved quality of goods, meeting customers' demands, improved cash flow, and more profits.
There are 5 stages of SCM.
- Plan: In this stage, a decision is made on manufacturing or purchasing the product.
- Source: Identifying and connecting with suppliers of either the raw materials or the goods.
- Make: This stage is about production activities, making, testing, and packaging the products.
- Deliver: The delivery storage involves the distribution of goods, transportation options, storage, import, and export requirements for the products.
- Return: This involves effective return processes to satisfy customers.
The best supply chain management (SCM) software contain the following features:
- Inventory management
- Order processing
- Supplier management
- Warehouse management
- Supply chain analytics
- Supply chain monitoring
- Supply chain planning
- Sourcing and procurement
- Transportation/logistics management
Examples of Supply Chain Management (SCM) Software
SAP offers a global supply chain management (SCM) software tool that helps users get their products to their target market faster and at a lower cost. This software helps you develop sustainable supply chain management processes to ensure your business stays agile, resilient, and productive at all times.
With SAP CRM, you can design recyclable and customer-centric products. This software helps you develop sustainable products with minimal waste and impact on the environment.
You can use its artificial intelligence and IoT tools to streamline manufacturing and deliver products and services with a low carbon impact. Through SAP SCM’s intelligent enterprise asset management feature, you can improve your asset performance in a safe and energy-efficient manner.
Oracle SCM is one of the best supply chain management (SCM) software tools available in the market. This software connects your supply network with cloud business applications to help you stay ahead of change.
Top companies such as Cohu, Land O’Lakes, LiDestri, TaylorMade, and Titian use this SCM software tool to adapt to changing supply and demand, reduce waste and inventory costs, and keep the global supply chain running.
Oracle CRM helps you optimize your business processes and deliver an exceptional customer experience.
Infor SCM is an end-to-end supply chain solution that provides companies with real-time supply chain visibility for making data-driven decisions.
This SCM software helps companies optimize costs, build agility and resilience, improve security and uptime, drive actionable insights, and improve visibility and traceability.
Infor SCM helps you balance supply and demand across your supply chain. With its product lifecycle management (PLM) tool, you can integrate ERP, CRM, and LIMS business systems.
7. Product Lifecycle Management (PLM)
Product lifecycle management is the process of managing the lifecycle of a product from design to manufacture to sales to service and finally, replacement.
PLM solution goes beyond the manufacturing stage, it helps to integrate key resources, thereby, making product information accessible to all teams in the organization.
The product lifecycle management (PLM) software ensures products are released with reliable information and complete documentation. This encourages team collaboration that leads to effective and efficient work output.
Some of the best features to look for in a product lifecycle management (PLM) software tool include:
- Portfolio management
- CAD file management
- Document management
- Project management
- BOM management
- Component management
- Configuration management
- Regulatory compliance
Examples of Product Lifecycle Management (PLM) Software
Arena PLM is one of the best product lifecycle management software tools designed to handle today’s modern product development challenges. Over 1,300 customers from across the globe use Arena PLM for their product lifecycle management needs.
This software helps to efficiently manage products and supply chain suppliers. Although the software requires some training, it is very flexible, easy to utilize and maintain. Arena PLM helps you deliver high-quality products to attract the loyalty of your customers and increase ROI.
Oracle PLM is a product lifecycle management application that organizations use for keeping records, managing product lifecycle, quality improvement, and communication tracking. Top companies such as Cohu, Addiko Bank, and Archrock use this cloud PLM tool.
This software has an easy interface and multiple departments in an organization can use it. Oracle PLM helps you leverage the latest data analytic technologies such as artificial intelligence (AI), Internet of Things (IoT), machine learning (MI), and its in-built predictive analytics to turn your data into insights and encourage better data-driven decisions.
8. Human Resources Management (HRM)
Human resources management is the process of recruiting, hiring and managing people within an organization. HR as a department is in charge of organization job interviews, analysis, and recruitment.
The importance of the HR department is staff training, overseeing employees’ performances, utilizing the available workforce, and ensuring the safety and welfare of employees.
Some of the best features to look for in human resource management (HRM) software include:
- Employee portal
- Recruitment and employee information management
- Payroll management
- Analytics and data management
- Employee training
- Time tracking
- Employee benefit administration
Examples of Human Resources Management (HRM) Software
Zoho People is an excellent tool for human resources management. This online software allows the management of employee databases, workforce and improves HR processes. Zoho People is flexible, affordable, and can be used in various sectors such as media and advertising, healthcare, education, finance, and information technology.
With this cloud-based HR software, you simplify your core HR with a scalable employee database, smart HR workflows, and insightful analytics. Zoho People helps businesses to nurture employees, retain talent, adapt to changes, and make their overall HR management effective and agile.
This software tool boosts employee productivity by accurately tracking employee attendance and work time with ease and providing error-free reporting. Zoho People integrates with other software products from Zoho such as Zoho CRM, Zoho Recruit, Zoho Books, and Zoho Projects.
Personio is an HR software with great customer service and customizable features that simplify HR. Over 5,000 customers use Personio for their human resource management needs.
This software tool can be used by both small and large-scale companies. It is user-friendly, streamlines workflows, and increases the efficiency of an HR department. Personio increases productivity and maximizes your workforce's full potential.
9. Marketing Automation
Marketing Automation is the use of applications that streamline your marketing efforts without the need for human action. This technology manages marketing processes and campaigns across large channels.
The best marketing automation tools handle routine marketing tasks effectively. They design advert content, identify target audiences, and roll out campaigns based on a schedule.
Marketing automation helps marketing departments effectively carry out their marketing strategies across multiple channels such as social media, emails, and offline media. This software saves time and resources, increases competition, improves ROI, and generates digital ads.
Some of the best features to look out for in a marketing automation software tool include:
- Lead capture and management
- CRM integration
- Email marketing
- A/B testing
- Analytics and reporting
- Lead nurturing
- Lead segmentation
- Forms and landing pages
- Customer support
- Social media automation
Examples of Marketing Automation Software Tools
HubSpot Marketing Hub is a marketing automation software tool that allows for the easy running of email marketing campaigns. This software has a simple-to-use interface for content creation. You enjoy its in-built blog editor which you can use to create content and optimize your blog for SEO.
With this all-in-one inbound marketing software tool, users enjoy an ad management feature for tracking the ROI on your various marketing campaigns such as SEO, web, and social media.
MailChimp is one of the best marketing automation tools for promotion, templates designing, and email marketing. Top companies such as New Belgium Brewing, Ted, and Vimeo use MailChimp to automate their marketing.
This software tool is easy to use, automates your marketing, and allows integration with personal websites, online stores, and other programs. MailChimp helps you collect your audience data from multiple marketing channels and provide insights that you can use to make data-driven decisions.
Adobe Marketo Engage is a leading B2B marketing automation tool that boosts engagement and growth with marketing automation. Top companies such as Charles Schwab, Lenovo, VMware, and Kindred Healthcare use this software tool to increase engagement, ROI, and marketing results.
With a simple user interface, Marketo Engage runs effective marketing campaigns and data analysis. Customers are allowed to create their desired content. This software tool offers marketers the complete tools they need to boost their marketing efforts from acquisition to advocacy.
With Adobe Marketo Engage, you can nurture your business leads and prospects across multiple channels. Use its AI-based predictive audiences and rich behavioral data to best engage your customers and improve their customer experience.
Bloomreach is an awesome and reliable tool for analyzing customers' data and for effective automation processes. Top companies such as Arcadia, River Island, Fitflop, Sofology, Saxo, Virgin Megastore, Medichecks, Dwell, and Raisin use Bloomreach Exponea for their marketing automation needs.
This platform is highly flexible and can be customized whichever way you like. With a user-friendly interface, Bloomreach is easy to use, learn and set up. Other amazing features include chat support for customers, cross-channel data tracking, and an extensive range of marketing campaigns.
10. Business Process Management & Automation
Business process management is the working together of business and IT teams to analyze and optimize business processes to achieve laid down goals. This is a continuous process that affects the whole organization.
BPM (Business Process Management) focuses on improving the organization from within, customer satisfaction, technology use, and modifying all aspects of business processes. This is the use of technology by organizations to streamline their day-to-day operations.
BPA (Business Process Automation) focuses on the use of technical processes such as automated responses and inbound detections to streamline operations and increase productivity. Although BPA is a subset of BPM, it can operate independently.
Integrating both BPA and BPM improves efficiency, prevents errors, and reduces costs. Automating the complex approach of BPM saves time, increases effectiveness, and allows employees to concentrate on other important aspects of the business.
Here are some of the must-have business process management and automation features.
- Intuitive UI with low code functionalities
- BPMN compliance 2.0
- Business architecture and process taxonomy
- Seamless project management integration
- Enterprise collaboration
- Mobile optimization
- Reliable data management
- Real-time reports and analytics
Examples of Business Process Management and Automation Software Tools
Kissflow allows its users to automate their build and manage their workflow with or without coding knowledge. This is a cloud-based business process management and automation software tool that allows for easy tracking of progress.
Top companies such as Pepsi, Domino’s, Casio, Flipkart, and Tech Mahindra use Kissflow. This software tool is easy to use and navigate. There is a fast response team for complaints or guidance to set up your processes.
Laserfiche is a reliable tool for document management and automating business processes. This software has easy-to-use workflow designs and reduces the manual approach and eliminates the use of paperwork and spreadsheets.
With Laserfiche, you can streamline your business processes by eliminating repetitive processes. This software tool establishes and enforces compliance policies and helps you accelerate document review and approval.
Laserfiche provides you with easy-to-use and configurable reporting tools that increase transparency and keep work moving smoothly even while you are on the go.
Asana is an online project management tool for organizing and prioritizing tasks and projects, tracking progress, and assigning resources. Simple to use and highly secure. Asana promotes team collaboration through equal access to necessary information. The software has a good user interface.
With its process management feature, you can automate routine work to afford you more time to handle important tasks and workflows. Asana integrates with over 200+ popular business tools such as Google Sheets, Microsoft Teams, Zoom, Google Calendar, Salesforce, Gmail, OneDrive, and others.
Appian is a user-friendly business process management (BPM) tool used by business owners and developers to build enterprise apps and workflows rapidly. Global innovators such as T-Mobile, Santander, Pandora, USDA, AON, State Street use Appian.
This software allows you to build apps with little or no coding experience. Appian is used for automating business processes thereby reducing manual errors. It is customizable and easy to navigate.
11. Content Management Systems (CMS)
A content management system is a software tool used for creating, managing, and modifying a website without needing specialized technical knowledge.
The CMS handles the necessary infrastructure needed to build the website such as image storage, creating web pages, and others. This comprises two main cores that work for the maintenance of the website.
- Content Management Application (CMA): This part of the CMS is the frontend of the CMS. This allows the adding, removing, and managing of content on the website without the use of HTML. CMA has features such as templates in case of editing or during content creation.
- Content Delivery Package (CDP): This is the backend of the CMS that moves and stores the content of the website in the CMA making it visible to visitors of the website.
Here are the must-have features every content management system (CMS) should possess.
- Built-in SEO tools
- Easy administration
- Document management
- Multi-language support
- Multi-channel publishing
- Flexible deployment
- Easy-to-use interface
- Intuitive dashboard
- Workflow management
- Automated templates
Examples of Content Management Systems
WordPress is a popular content management system used by millions of users across the globe. Bloggers, small businesses, and Fortune 500 companies use this open-source tool for building and managing websites or blogs.
With WordPress, you can join over 43% of the web to build your site on WordPress, create an online store, and start a blog. This software offers you a wide range of customizable templates (free and premium) with no coding required.
Magento is an eCommerce website builder with both B2B and B2C customers that was started in 2007 by Roy Rubin and Yoav Kutner. This eCommerce platform helps you manage multiple sites, supports multiple currencies and payment methods to help your eCommerce store function effectively in global markets.
With Magento, you enjoy features such as order management, inventory management, and multi-channel management.
Wix is a website-building platform that does not require coding skills. The website builder offers over 500+ website templates that are easy to design and customize. You can build your website by simply answering a few questions, Wix will use your answers to create a website that suits your needs.
This software optimizes your website for SEO. You can start your blog and online store on Wix. With its mobile editor, you can edit and optimize your website view on mobile.
Drupal is a top CMS product for web development. This CMS tool is useful for designing, updating, and developing pages. Drupal is extensible, easy to use, and has inbuilt version tracking.
Different industries including retail, FinTech, travel and tourism, nonprofits, healthcare, and government use Drupal’s robust content management tools. Users enjoy multilingual, marketing automation, and security features.
Benefits of Using Enterprise Software
1. Increased Productivity
Using enterprise software to perform tasks and achieve set goals leads to an increase in productivity. Workers get to concentrate on important work while these enterprise software tools handle low-value and time-wasting tasks. In this way, work processes move at a faster pace without delays or manual errors.
Enterprise software automates work processes, giving employees the avenue to focus on business growth. This software stores all important information in a specific location for easy accessibility, quick review, and data evaluation.
2. Information Integration
Integrating the enterprise software allows improved dissemination of information from a particular point to every other department in an organization. Information integration involves the use of graphs, reports, data analysis, visualization, and more to show how much work is done, performance level, and shortcomings.
Every worker gets to receive up-to-date and relevant information quickly. Easy access to information makes the decision-making process quick. Also, information entry will be done once as opposed to several times while using multiple systems.
3. Data Security
Enterprise applications security protects an organization's data from cyber attacks and theft. They are important for keeping your data safe, secure, and private because as technology advances, so does the number of vulnerabilities.
With enterprise applications, you prevent external sources from hacking, accessing, or stealing data related to the organization. Not only is the enterprise applications secure, IT elements such as the operating systems, hardware, and other third-party apps of the organization are also secured.
4. Effective Collaboration
Organizations run smoothly based on collaboration and good communication. Technology has made it easier for employees to interact across and beyond their working environments.
Enterprise software makes it easier for employees and departments to work together with one another, promote efficiency and improve work output. More focus is placed on tasks, there is accountability, and improved cross-team collaboration.
5. Reduced Costs
Enterprise application software (EAS) functions as a single system for account management, customer care, supply chain management, human resources, and more.
Although setting up the enterprise application is known to be costly, it is more economical than installing separate systems. Also, the organization gets to save money since a one-time fee is being paid.
6. Customer Satisfaction
To maintain long-term relationships with customers and increase your customer lifetime value (CLV), enterprise software is useful in providing better services to customers and ensuring their satisfaction.
Enterprise software is very reliable due to its ability to streamline the supply chain of products to customers quickly, track their orders, and deliver at a cheap rate. This ensures customers' data is kept safe and secure. Service processes are automated to improve customer service.
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