ClickUp vs Asana in 2024: Which PM Tool is Better?

Today, there are dozens of project management software in the market.

On the one hand, this means that there is something for everyone. Whether you are looking for free project management software, or agile project management software, you’ll find something that works for you.

On the other hand, however, having too many options to choose from makes it harder for people to choose one PM software that is best suited for their needs, considering each tool has its own unique advantages.

With this in mind, we are going to compare two leading project management tools, ClickUp and Asana, to find which of the two is better, and thus make the choice easier for you.

In the post, we’ll look at how the two tools stack up against each other in terms of user experience, supported features, pricing, integrations, customer support, as well as user reviews.

Before getting into that, however, let’s start with an overview of each tool.

ClickUp Vs Asana: An Overview

What Is ClickUp?

ClickUp is an easy to use cloud-based tool that was designed to simplify the process of managing teams and projects.

Founded in 2016, ClickUp is a relatively new entrant into the project management scene. Despite being new in the game, however, ClickUp has managed to build a name for itself as a highly reliable project management tool.

ClickUp is an all-rounded work app that was designed to replace all other business tools that organizations use regularly. With ClickUp, you can manage tasks, set and track goals, chat with teammates, manage resources, store, share, and manage documents, create custom workflows, and so much more.

You can use ClickUp to manage all kinds of projects and workflows, including

• Marketing campaigns
• Software development projects
• Event planning
• Design projects
• Sales and customer onboarding
• Real estate and construction projects
• Human resource management
• Customer relationship management
• Customer service

What Is Asana?

Asana is a popular SaaS project management tool that was designed to help teams manage their work and enhance collaboration.

Founded in 2008, Asana has been on the scene for a while and boasts impressive clients like L’Oreal UK, Redbull, Deloitte, Tesco, Sony Music, Christian Dior, Autodesk, and VMware.

Asana acts as a central platform from which teams can map and keep track of their tasks and communicate about tasks.

With Asana, you can create projects and tasks, assign tasks to your team, share documents and files, create and track deadlines, and define actions that need to be carried out on different tasks.

You can use Asana to manage multiple kinds of workflows, including campaign management, request tracking, creative production, agile management, remote team management, budgeting and financial planning, and IT deployments.

ClickUp Vs Asana User Experience

ClickUp User Experience

ClickUp has done a fairly good job with their user interface. ClickUp comes packed with dozens of tools and features, yet they have somehow managed to keep their user interface from feeling overly cluttered.

For a new user, performing basic actions on ClickUp is fairly easy. As you start digging into the more advanced features, however, things do get a bit overwhelming.

ClickUp uses a tiered approach to project management, where tasks fall under lists, which fall under spaces, which fall under workspaces.

While such an approach makes it easier to keep things organized, it also makes navigation a bit challenging. You have to go through multiple clicks in order to view various tasks and activities, which is something many users don’t like.

Asana User Experience

From the first time you log into Asana, you can easily tell that a lot of thought went into developing its user interface. The interface is amazingly simple and intuitive, which makes it easy for anyone to learn how to use Asana, even if you’ve never used a project management tool before.

Despite the simplicity, everything on Asana remains easily accessible. The navigation is great, allowing you to find whatever you are looking for in no more than a few clicks. You also have a favorites tab in the sidebar that gives you one-click access to bookmarked tasks and projects.

The process of creating projects, tasks, and teams is very easy, and what’s more, Asana allows you to personalize your view based on your preferences.

Winner

While I wouldn’t call ClickUp’s user experience poor, Asana clearly takes the lead here. Designed to be simple and uncluttered while giving you easy access to everything you need, Asana’s user interface really delivers a virtually unparalleled user experience.

Key Features

Features are the most important factor to look at when choosing project management software, since they determine the capabilities and limitations of a PM tool.

For instance, if a tool does not have time tracking features, this means that you cannot use it to track how your team is spending their time.

With this in mind, let’s see the key features you get on ClickUp and Asana, and how they compare against each other.

ClickUp Key Features

Process Management

ClickUp is equipped with powerful process management features that simplify the process of organizing your projects and keeping track of project progress. With ClickUp’s process management features, you can do all the following…

• Set custom statuses to define where projects or tasks stand at a particular time
• Assign multiple team members to the same task
• Create and save checklist templates that can be reused on new projects
• Create dependencies between tasks and define the kind of dependency
• Set recurring checklists for tasks that need to be done repeatedly
• Resolve comments that require action
• Create workload charts to keep track of the amount of work assigned to each team member
• Define project goals and track project progress in relation to project goals
• Set reminders to keep you and your team from missing deadlines
• to specific tasks, allowing them to only access work that is relevant to them
• Add guests and followers to teams, allowing them to follow along the work progress
• Assign different permissions to different team members to prevent unauthorized access to sensitive work

Task Management

ClickUp’s remarkable task management features make it easy for teams to organize and manage their tasks and to-do lists, while keeping everyone on the same page. Some of the things you can do with ClickUp’s task management features include…

• Assign tasks to team members
• Set priorities for different tasks
• Assign tags to different tasks, and use tags to filter tasks
• Group tasks into project-related folders, and create different color-codes for these folders
• Attach files and links to tasks

Automation

ClickUp allows you to speed up your processes, boost productivity, and eliminate errors by setting up automations for tasks that are performed on a regular basis.

For instance, you can set up an automation that automatically assigns a writing project to the editor once a writer changes the status of the project to “writing completed.”

ClickUp allows you to set up automations for 50+ actions using various triggers, including task statuses, task priorities, assignees, dates, and creation of new tasks.

Time Management

As a project manager, you’ll want to track how your team is spending their time and the tasks they are working on. ClickUp gives you access to robust time management tools that allow you to…

• Accurately track time spent on project-related work
• Sync calendars for the entire team
• Estimate the amount of time required for different tasks
• Set start and end dates for tasks and projects
• Compare project progress against planned project timelines

Document Management

ClickUp gives you access to a shared drive where you can store and manage files related to your projects, while at the same time making them accessible to the whole team.

If you have some documents containing sensitive information, you can share these documents with authorized team members, but make them inaccessible for unauthorized members.

You have the option of uploading files and documents on specific tasks to ensure your team has all the relevant information they need to complete their tasks.

ClickUp also allows you to download files to your device in multiple formats, depending on the kind of file. Supported formats include Excel spreadsheets, Word documents, PowerPoint presentations, and PDF files.

Collaboration

With ClickUp, teams can seamlessly work together on projects thanks to a slew of collaboration tools and features. Some of these collaboration features include…

• Real-time document editing
• Task commenting and file sharing on comments
• Creating tasks from comments
• Limited access for guests and other unauthorized team members
• Instant chat
• Collaboration detection

Asana Key Features

Portfolios

This feature provides you with a control center from where you can view all your tasks and goals. From the portfolio, you can see what tasks you have pending, the priorities of these tasks, the start and end dates, as well as the status of the entire project.

If you’re managing multiple projects simultaneously, you can bring them together under one portfolio. This way, you can keep track of all projects within one control center, instead of having to switch from one project to another.

Asana also allows you to share portfolios with team members and stakeholders, which is a great way to keep everyone in the loop.

Team Management

Asana understands that it takes a team to successfully deliver a project, which is why Asana is equipped with impressive features for managing project teams. With Asana’s team management features, you can do the following…

• Create teams with a shared conversation space, a shared calendar, and custom team privacy settings
• Give teams access to specific tasks, allowing them to only access work that is relevant to them
• Add guests and followers to teams, allowing them to follow along the work progress
• Assign different permissions to different team members to prevent unauthorized access to sensitive work

Workload Management

Asana comes with a workload management feature that allows project managers to track the amount of work assigned to team members and ensure optimum resource utilization.

With the workload feature, you can generate time charts to show you the busiest days for your employees. This information can then be used to assign work to employees who don’t have too much on their plate.

If you notice that some team members have too much on their plate, while others barely have anything to do, Asana’s workload management feature allows you to correct the workload imbalance by simply dragging and dropping some tasks to a different employee.

Task Management

Task management is the core function of project management software, and this is something Asana does fairly well. Asana makes it a breeze to create tasks and subtasks and assign them to team members.

In addition to creating and assigning tasks, Asana has other task management features that allow you to easily track task progress. Some of the things you can do with Asana’s task management tools include…

• Make notes on tasks to keep other team members aware of what is happening with the task
• Keep work organized by grouping tasks into columns or sections
• Set task due dates that are visible to all team members
• Add forms to tasks
• Show tasks in board, timeline, list, or calendar view
• Attach files to tasks
• Show the same task in different projects without having to create it multiple times
• Define dependencies between tasks
• Create templates for tasks that run regularly

Automation

Asana allows you to build error-proof processes, streamline workflows and reduce bottlenecks by automating routine administrative tasks.

All you need to do is to define the rules that will guide your automations, and leave the rest to Asana. For instance, you could have a rule telling Asana to assign a task to the next person in line every time the task status is changed.

Asana comes with dozens of automation templates that allow you to set up your own automations with just a few clicks. If you can’t find the right template for your needs, Asana also allows you to build your own custom rules and build custom automations that are unique to your team.

Collaboration

Asana provides an effective way for team members to collaborate on tasks, allowing teams to complete projects faster and improve the quality of project deliverables. Asana enhances team collaboration by allowing you to…

• Make comments on tasks
• Tag team members on comments
• Hold discussions under a project or task
• Create team pages where the entire team can have conversations and share team-wide announcements
• Make comments directly on PDF files and images
• Request and give approvals on tasks
• Use rich text to organize your thoughts and make your message clear
• Like comments and tasks to give a thumbs up or acknowledge the author

Winner

Both ClickUp and Asana have an impressive set of project management features. However, ClickUp wins this round because it has advanced features that allow you to do more than you can with Asana.

ClickUp is not just a project management tool. It is an all-rounded business management software.

ClickUp Vs Asana Software Integrations

When choosing a project management tool, you need to be sure that it will easily integrate with your favorite tools and apps. Let’s look at how the two tools compare in terms of supported software integrations.

ClickUp Software Integrations

ClickUp offers over 1000 native integrations. You’ll hardly come across a business tool that you cannot connect with ClickUp.

Some popular tools that can be natively integrated with ClickUp include Giphy, Discord, Calendly, Twilio, Zendesk, MS Teams, Google Assistant, Amazon Alexa, Chrome, BitBucket, Zoom, YouTube, Vimeo, Google Calendar, Dropbox, Google Drive, Salesforce, Gitlab, Github, and Slack.

In the event that ClickUp does not support native integration with your favorite tool, you can still use ClickUp’s public API to develop your own custom integrations.

For those who do not have the technical know-how to build custom integrations using the public API, you can also use Zapier to connect your favorite apps to ClickUp.

Asana Software Integrations

Like ClickUp, Asana supports native integrations with hundreds of popular business tools and apps, allowing you to automate various functions and achieve more on the platform.

Some of the apps that you can integrate with Asana include Google apps like Google Sheets, Google Calendar, Gmail, and Chrome, file sharing tools like OneDrive, Google Drive, Dropbox, and box, development tools like Jira and Github, and many more.

Asana also has a RESTful open API that developers can use to build custom integrations to automate your organization’s unique workflows.

Winner

When it comes to software integrations, it’s a tie between ClickUp and Asana, since both tools support native integrations with popular third party tools.

While ClickUp supports more integrations than Asana, the fact that both offer public APIs means that you are not limited to the native integrations. You can use the public API to connect both ClickUp and Asana to any third party business or productivity tool.

ClickUp Pricing Vs Asana Pricing

People and organizations operate within set budgets, and therefore, it’s important to think about the price when choosing a project management tool. So, which of the two tools is more affordable?

ClickUp Pricing

ClickUp’s pricing is divided into 5 different plans – a Free Forever plan that costs $0 per month, an Unlimited plan costing $5 per user per month, a Business plan costing $9 per member per month, and a Business Plus plan that costs $19 per member per month. There’s also an Enterprise plan that offers custom pricing.

One thing people love about ClickUp is the Free Forever plan. Unlike most other project management tools, which give very limited free plans, ClickUp’s free plan comes with a lot of useful features.

ClickUp’s free plan allows you to bring on board an unlimited number of users, and gives you access to unlimited tasks, 100 MB of storage, native time tracking, real-time chat, in-app video recording, 2 factor authentication, 24/7 support, and a ton of other features.

Another thing we love about ClickUp’s pricing plans is that they don’t come with minimum user requirements. You can sign up for any ClickUp plan, whether your team is made up of 2 people or 20 people.

Asana Pricing

Asana offers 4 pricing plans – a Basic plan that is free forever, a Premium plan starting at $10.99 per user per month, a Business plan starting at $24.99 per user per month, and an Enterprise plan with custom pricing.

Just like ClickUp, Asana’s free plan comes with a lot of useful features, including unlimited tasks and projects, unlimited storage, multiple project views, 100+ integrations, time tracking, assignee and due dates, and an unlimited project log. However, the free plan is only limited to 15 users.

It’s good to note that all paid plans on Asana have a minimum requirement of 2 users. For instance, if you’re purchasing the Premium plan, the minimum amount you can pay is $21.98.

Asana allows new users to try the Premium and Business plans for free for 30 days.

Winner

In terms of pricing, ClickUp is the winner for three reasons.

First is the unlimited number of users on the free plan. While both tools have a lot of useful features in their free plan, Asana’s free plan is limited to only 15 people, while ClickUp’s free plan supports an unlimited number of users.

Second, ClickUp’s plans are more affordable compared to Asana plans. ClickUp’s cheapest plan costs just $5, while Asana’s cheapest plan starts at $10.99. ClickUp’s most expensive plan costs $19, while Asana’s most expensive plan costs $24.99.

Finally, ClickUp does not have a minimum user requirement, while Asana has a minimum requirement of 2 users for all paid plans.

ClickUp Vs Asana: Who Has Better Customer Support?

While you might never need to contact customer support, knowing that you’ll easily get help in case you encounter a problem inspires a lot of confidence. Let’s take a look at the level of customer support offered by ClickUp and Asana.

ClickUp Customer Support

ClickUp offers world-class support that is available around the clock, including on holidays.

There are three ways of getting in touch with ClickUp’s customer support team – through the contact form on their website, through email, or through live chat. However, the live chat option only works between 5Am and 7PM PST.

ClickUp also gives you the option of requesting for a consultant to help you set up your workspaces and onboard your team, at a fee.

For those who prefer troubleshooting issues on their own, ClickUp offers a comprehensive knowledge base containing articles, product demos, video tutorials, and on-demand webinars.

Asana Customer Support

Asana’s customer support team is available 24/7, except on holidays. You can reach the customer support team through the online contact form, live chat, or email. Asana also has a forum where you can ask questions and get help from other Asana users.

In addition to the customer support team, Asana has a knowledge base that includes in-depth articles, and FAQs. They also have a YouTube channel with lots of video tutorials, as well as the Asana Academy, which gives you access to interactive courses and live webinars.

Winner

Both Asana and ClickUp have knowledgeable customer support teams that are willing to help, as well as comprehensive knowledge bases for those who want to troubleshoot problems on their own.

That said, ClickUp’s customer support is available every day of the year, including on holidays, while Asana’s support is not available on holidays.

In addition, ClickUp goes the extra mile of providing consultants to guide you through setup and onboarding. Therefore, ClickUp takes the win when it comes to customer support.

ClickUp Vs Asana: Who Has Better Reviews?

A comparison between ClickUp and Asana would be incomplete without looking at the experiences of clients who have used these PM tools. Below, let’s look at the reviews ClickUp and Asana have received from their customers.

ClickUp Reviews

ClickUp has lots of positive reviews for its powerful and advanced features, its great customer service, extensive integrations, as well as its customizability.

On the flip side, some customers feel that ClickUp is a bit complex, which results in a steep learning curve for first time users. In addition, the automations don’t always work as they are supposed to.

ClickUp has an average score of 4.7 stars out of 5 on Capterra (based on 2,492 reviews), 4.69 stars out of 5 on Software Advice (based on 2.463 reviews), 4.7 stars out of 5 on GetApp (based on 2,400 reviews), and 4.7 stars out of 5 on G2 (based on 3,898 reviews).

Asana Reviews

Users love Asana for its simplicity, ease of use and minimal learning curve, the amazing mobile app, and its excellent collaboration features. Many users also love how easy it is to keep teams organized using Asana.

However, it’s not all love for Asana. Some users have complained about too many unnecessary email notifications (however, these can be turned off in the settings), and limited options for exporting different project views.

Asana has a rating of 4.4 stars out of 5 on Capterra (based on 10,332 reviews), 4.44 stars out of 5 on Software Advice (based on 10,333 reviews), 4.4 stars out of 5 on GetApp (based on 10,334 reviews), and 4.3 stars out of 5 on G2 (based on 8,050 reviews).

Winner

Both ClickUp and Asana are highly popular project management tools, but when it comes to user reviews, ClickUp is way ahead of Asana.

ClickUp has an average rating of 4.7 stars, while Asana has an average rating of 4.4 stars.

ClickUp Vs Asana: The Pros And Cons

ClickUp

The Pros

• ClickUp is more affordable compared to Asana. The cheapest plan on ClickUp starts at $5 per user per month, while the cheapest plan on Asana starts at $10 per user per month.
• ClickUp’s free plan gives you access to more tools and functionalities than you get on Asana’s free plan. You also get unlimited users and tasks on ClickUp’s free plan.
• ClickUp has a lot of powerful and advanced project planning features, especially on paid plans.
• ClickUp supports more native integrations than Asana.
• ClickUp is highly customizable

The Cons

• The user interface is not as simple and intuitive as what you get on Asana.
• ClickUp comes with lots of bells and whistles, which can make it feel overwhelming to new users. This results in an extremely steep learning curve for new users.
• The free plan offers just 100 MBs of storage, compared to unlimited storage on Asana’s free plan.

Asana

The Pros

• Asana is very user-friendly. The user interface is simple and highly intuitive, which makes it very easy to learn and understand how Asana works, even as a complete beginner.
• The Gantt chart and timeline views on Asana are very flexible compared to what you get on ClickUp.
• Asana has very powerful automations that allow you to efficiently streamline your workflows.
• Asana is heavily focused on collaboration, which is very important when running a project.

The Cons

• Asana’s free plan is very limited. It only supports up to 15 users, and gives you access to very few basic features. To take full advantage of Asana, you have to upgrade to a paid plan.
• Asana’s paid plans are very expensive. The cheapest plan starts at $10 per user per month, and you have to purchase at least two user seats.
• Tasks cannot be assigned to more than one person at a time.
• Customization and personalization options are very limited on Asana.

When To Choose ClickUp

ClickUp is highly suitable for small teams with tight budgets. If your team is looking for a reliable PM tool that’s free to use, you can sign up for the Free Forever plan and access most of the features they need to effectively manage small projects.

Even for teams that want access to premium features at pocket friendly prices, ClickUp is still a great option, since their plans start at $5, compared to $10.99 for the cheapest plan on Asana.

ClickUp is also perfectly suited for teams that want a tool that goes beyond project management. Instead of having to keep switching from one app to another, ClickUp allows you to handle most of your work-related activities without leaving the app.

With ClickUp, you can manage your tasks and projects, send and receive emails, take and organize notes, run sprints, conduct surveys, create mind maps, manage calendars, create and manage spreadsheets, create product roadmaps, and so much more.

When To Choose Asana

Asana is a great choice for people who are new to project management software. With its highly intuitive interface, Asana is a simple project management software that anyone can easily learn how to use without having to undergo any training.

You can also go with Asana if your team is looking for a solution that will allow you to set up powerful and effective automations. While both ClickUp and Asana allow you to automate your workflows, Asana offers more advanced automation actions and triggers.

Asana even comes with a custom rules builder that allows you to set up custom automations based on your own special triggers and interactions.

Best Alternatives To ClickUp And Asana

While ClickUp and Asana are two highly popular project management tools, they are not the only ones in the market. If ClickUp and Asana don’t provide what you are looking for, you can try out some other reliable project management tools. Here are a few…

1. Monday.com

Monday.com is an online project management and workflow management software that gives you a combination of powerful features and an intuitive, user-friendly interface.

If you’re looking for a transparent and flexible way to plan, organize and track your team’s work, Monday.com is your best option.

Key Features

• Multiple project views, including calendar, timeline, Kanban, list, map, workload, form, and chart views
• Hundreds of professionally designed templates
• 30+ customizable column types
• Powerful automations to boost productivity and eliminate errors
• Star system for categorizing tasks based on priority
• Advanced collaboration tools
• Supports integration with 50+ third party tools
• Customizable notifications
• Time tracking
• Advanced reporting and analytics

Pricing

Monday.com plans start at $8 per seat per month, with a minimum requirement of 3 users. Monday.com also offers a free plan that supports up to 2 users, as well as an Enterprise plan with custom pricing. A 14-day free trial is available on all paid plans.

2. Wrike

Wrike is a robust and versatile work management software and collaboration tool that is best suited for agile teams. With Wrike, you can assign tasks, build dashboards, customize workflows, and share information with your team.

Key Features

• Dozens of templates that allow you to set up projects and workflows in a matter of minutes
• Multiple views, including Gantt chart view, board view, spreadsheet view
• Task and subtask management
• Task, file, and report sharing
• Task and project approvals
• Custom fields and workflows
• Robust collaboration tools, including discussions in tasks and member tagging
• Sharable dashboards
• Time tracking
• Real-time newsfeed and real-time reports
• Scheduled notifications
• Workload management
• 2GB of storage on the free plan

Pricing

Wrike has two paid plans starting at $9.80 and $24.80 per user per month, with a minimum requirement of 5 users. They also have a free plan that supports unlimited users, and an Enterprise plan for large teams. A 14-day free trial is available on the Professional and Business plans.

3. Trello

Trello is a popular task management software that allows you to visualize your projects and tasks in beautiful, dynamic Kanban boards. Trello makes it possible for teams to collaborate efficiently on projects without the need to constantly switch from one app to another.

Key Features

• Drag and drop interface that simplifies the process on managing projects tasks, and teams
• Multiple project views, including board view, list view, card view, table view, calendar view, dashboard view, and timeline view
• A built-in assistant named Butler that makes it easy to automate actions and workflows
• Brilliant collaboration features, including live chat, file sharing, and real-time comments on cards
• Automatic backups
• Saved searches
• Billing and invoicing
• Milestone tracking
• Email invitations and reminders
• File uploads on comments
• Real-time news feed
• Ability to create tasks and cards from email

Pricing

Trello has three paid plans ranging between $5 and $17.50 per user per month, as well as a free forever plan. Trello offers a 14-day free trial on the Premium plan.

ClickUp Vs Asana FAQs

ClickUp Or Asana: Which PM Software Is Best For Me?

ClickUp and Asana are top-tier project management tools packed with a ton of advanced tools, and would be a great addition to any project manager’s arsenal. That said, however, ClickUp edges out Asana across all the parameters we reviewed, except for user experience and third party software integrations.

ClickUp offers more advanced features that are not limited to project management. Their plans are more affordable, and their free plan offers more tools and features than you’ll get on Asana’s free plan.

ClickUp also offers slightly better customer service, and is rated higher by users on four reputable software review websites.

If you are looking for a reliable, all-round project management tool, ClickUp is the best option.

This does not mean, however, that you should not consider Asana. If you want a tool that is easy to use and one that supports powerful automations, you should consider giving Asana a try.

Explore Further

• Asana vs Monday: An Expert Review of 2023
• Wrike vs Asana in 2023
• Trello vs Asana: Pros & Cons for Managing Projects & Tasks
• 18 Best Airtable Alternatives in 2023 (Free & Paid)

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